Solved

Keymanager.dll

Posted on 2009-05-03
7
273 Views
Last Modified: 2013-12-01
Hi- When I boot up, I get this error (every time)- EDSloader unable to locate component .......... This application has failed to start because KEYMANAGER.DLL was not found. I've been googling, and I have seen that it is a component of my Acer laptop, Acer eSecurity. I also have seen that it sometimes conflicts with Norton 360.

However, I contacted Norton, and we uninstalled Norton 360 sompletely using the Norton remover tool, and upon reboot the same error occurred. I've run registry mechanic, no help there. I uninstalled Registry Mechanic, and rebooted, same error. Can anyone help? XP home, SP 3 on an Acer Travelmate 5720. Thanks!
0
Comment
Question by:mel200
  • 4
  • 3
7 Comments
 
LVL 50

Expert Comment

by:jcimarron
ID: 24290415
mel200--Perhaps of help.  Disable EDSLoader.  Retrieve or Reinstall Keyloader which may have been deleted by one of your antimalware programs.
http://forum.notebookreview.com/showthread.php?t=350546
http://forums.techguy.org/all-other-software/794969-keymanager-dll.html
0
 

Author Comment

by:mel200
ID: 24290644
Thanks- If I go to msconfig and disable edsloader in the startup tab, then restart, it says I'm in diagnostic mode and need to change it to normal mode. If I change it to normal mode, it puts a checkmark next to edsloader again. What can I do? Should I leave it in diagnostic mode and disable the alert? Thanks.
0
 
LVL 50

Accepted Solution

by:
jcimarron earned 500 total points
ID: 24290717
mel200--Are there no instructions from Acer for disabling, turning off, removing EDSLoader?  
http://us.acer.com/acer/service.do;jsessionid=1AA23FFAA07F040C5517862C5AC4DADC.public_a_us003?LanguageISOCtxParam=en&ctx2.c2att1=25&CountryISOCtxParam=US&ctx1g.c2att92=453&ctx1.att21k=1&CRC=3529792491
"Should I leave it in diagnostic mode and disable the alert?"  I do not have an Acer laptop, so do not know much about EDSLoader.  If you are satisfied running in diagnostic mode, that sounds fine.  By "disabling the alert" is this something you can do (see my first sentence above) --in which case do it--or is this just a consequence of running in diagnostic mode.?
The file should be here C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe
At worst you could disable it by renaming it to, say, edsloader.old.
EDSLoader is reported to conflict with Norton Security and 360.
0
Better Security Awareness With Threat Intelligence

See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

 

Author Closing Comment

by:mel200
ID: 31577344
Thanks! No more error.
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 24291053
mel200--That is good news.  You are welcome.  Was it any one of the suggestions that did the trick?
0
 

Author Comment

by:mel200
ID: 24291093
It was this one: The file should be here C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe
At worst you could disable it by renaming it to, say, edsloader.old.
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 24291484
mel200--Acer should offer something more elegant, but if that works and everything else is OK, then don't fix it.
0

Featured Post

What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

Join & Write a Comment

Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup". After a while, you have entered a loop for Auto repair which does not fix anything and you will be in a  panic as all your work w…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now