Melody Scott
asked on
Keymanager.dll
Hi- When I boot up, I get this error (every time)- EDSloader unable to locate component .......... This application has failed to start because KEYMANAGER.DLL was not found. I've been googling, and I have seen that it is a component of my Acer laptop, Acer eSecurity. I also have seen that it sometimes conflicts with Norton 360.
However, I contacted Norton, and we uninstalled Norton 360 sompletely using the Norton remover tool, and upon reboot the same error occurred. I've run registry mechanic, no help there. I uninstalled Registry Mechanic, and rebooted, same error. Can anyone help? XP home, SP 3 on an Acer Travelmate 5720. Thanks!
However, I contacted Norton, and we uninstalled Norton 360 sompletely using the Norton remover tool, and upon reboot the same error occurred. I've run registry mechanic, no help there. I uninstalled Registry Mechanic, and rebooted, same error. Can anyone help? XP home, SP 3 on an Acer Travelmate 5720. Thanks!
ASKER
Thanks- If I go to msconfig and disable edsloader in the startup tab, then restart, it says I'm in diagnostic mode and need to change it to normal mode. If I change it to normal mode, it puts a checkmark next to edsloader again. What can I do? Should I leave it in diagnostic mode and disable the alert? Thanks.
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Thanks! No more error.
mel200--That is good news. You are welcome. Was it any one of the suggestions that did the trick?
ASKER
It was this one: The file should be here C:\Acer\Empowering Technology\eDataSecurity\e DSLoader.e xe
At worst you could disable it by renaming it to, say, edsloader.old.
At worst you could disable it by renaming it to, say, edsloader.old.
mel200--Acer should offer something more elegant, but if that works and everything else is OK, then don't fix it.
http://forum.notebookreview.com/showthread.php?t=350546
http://forums.techguy.org/all-other-software/794969-keymanager-dll.html