Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Windows update installation fails - Cannot find window class

Posted on 2009-05-03
12
Medium Priority
?
1,356 Views
Last Modified: 2012-05-06
My qmgr.dll is dependent on qmgrftp.dll. My bits service is running but when I open any Microsoft Windows Update exe, or installation I get "cannot find window class".

qmgrftp.dll anyone ever heard of this file? Where I can download it? Remove it from the dependency?
qmgr.bmp
0
Comment
Question by:astralcomputing
  • 6
  • 3
  • 3
12 Comments
 
LVL 20

Assisted Solution

by:MightySW
MightySW earned 900 total points
ID: 24295778
Hi,
It is used for BITS.

You can DL it here:

http://www.dynamiclink.nl/htmfiles/rframes/info_dll/info_q/73.htm

HTH
0
 
LVL 47

Assisted Solution

by:Donald Stewart
Donald Stewart earned 600 total points
ID: 24295804
I would run both Dial-a-fix and Bitsadmin.exe
 
bitsadmin.exe /util /repairservice
 
http://wiki.lunarsoft.net/wiki/Dial-a-fix 
0
 
LVL 20

Accepted Solution

by:
MightySW earned 900 total points
ID: 24295823
Also, you can try to manually install the Update for Background Intelligent Transfer Service, found her:

http://www.microsoft.com/downloads/details.aspx?familyid=3FD31F05-D091-49B3-8A80-BF9B83261372&displaylang=en
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
LVL 6

Author Comment

by:astralcomputing
ID: 24295874
I bought that download and believe it is a scam. I never got any link and the "company has no address".
0
 
LVL 20

Assisted Solution

by:MightySW
MightySW earned 900 total points
ID: 24295908
Oh, I just pulled that one up.  

Again, go with the re-install or the dial-a-fix that Dstew suggested.
0
 
LVL 6

Author Comment

by:astralcomputing
ID: 24295927
Did that. Bits runs now but I still can't install
0
 
LVL 47

Assisted Solution

by:Donald Stewart
Donald Stewart earned 600 total points
ID: 24299408
0
 
LVL 6

Author Comment

by:astralcomputing
ID: 24335571
Ok BITS is running, but I still have the original problem. When I double click on any windows update exe or install exe I get Cannot find window class. Any more suggestions?
0
 
LVL 6

Author Comment

by:astralcomputing
ID: 24335780
Follow up. Windows installer gives error 2884 for any installation.

That comes back to "Failed to create the window for the dialog". This is clearly my problem, the system cannot create the window.
0
 
LVL 47

Assisted Solution

by:Donald Stewart
Donald Stewart earned 600 total points
ID: 24335971
0
 
LVL 6

Author Comment

by:astralcomputing
ID: 24428130
Yeah I cannot install anything on the system. I'm resloving this to a wipe and load.\
Thanks for the attempts.
0
 
LVL 6

Author Closing Comment

by:astralcomputing
ID: 31577370
wipe and load
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

by Batuhan Cetin In this article I will be guiding through the process of removing a failed DC metadata from Active Directory (hereafter, AD) using the ntdsutil tool in a Windows Server 2003 environment. These steps are not necessary in a Win…
I guess it is not common knowledge to most Wintel engineers/administrators: If you have an SNMP-based monitoring system in your environment (and it's common to have SNMP or Syslog) it's reasonably easy to enable monitoring of the Windows Event logs,…
Are you ready to place your question in front of subject-matter experts for more timely responses? With the release of Priority Question, Premium Members, Team Accounts and Qualified Experts can now identify the emergent level of their issue, signal…
Is your OST file inaccessible, Need to transfer OST file from one computer to another? Want to convert OST file to PST? If the answer to any of the above question is yes, then look no further. With the help of Stellar OST to PST Converter, you can e…

782 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question