QuickBooks 2009 Pro install issues for single user
Posted on 2009-05-03
I have QB 2009 Pro in a domain file server environment (SBS 2008). It is a single user copy, but I anticipate upgrading to multiple users shortly. I understood this to be a client-server version of the software. Therefore I wanted to install the QB database server on my file server and run QB from various client machines. Initially multiple users will access the company file one person at a time, as they have with prior versions of QB.
I installed the software as indicated. But after opening the company file on a client computer, when I get on the server and look at the database server tab, it says that "unable to retrieve connected files and logged in user list". The company file works perfectly whethe the QB database service is running on the file server or not.
I noticed that I apparently installed the QB database server on the client machine. So I uninstalled Quickbooks, but the QB database service remains.
1. How do I uninstall the QB database service from the client machine?
2. If I reinstall QB on the client machine and open the company file on the server, will the database manager show that it is opened by the client machine/user?