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indikad

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Windows 2008 Server does not let me upgrade from 2003 server

I have a server that has a windows 2003  server 64-bit partition and windows 2003 server 32-bit partition.
I have restarted the server in 64-bit mode. I am trying to upgrade the server version to windows 2008 64-bit.
The DVD came with Microsoft action pack and contains both 64-bit and 32-bit version. ( as says on the dick printed ),  
I started the upgrade process, it lest me choose x64. I choose that and comes to a page where you can chose to upgrade or clean install.
The upgrade button is disabled. a message displays at the bottom

***********************************************************************************************************
the upgrade cannot be started because you are running a 64-bit version of windows and are trying to upgrade to a 32-bit version
the upgrade cannot be started because you are running a 32-bit version of windows and are trying to upgrade to a 64-bit version
***********************************************************************************************************

VERY CONFUSING.

I have called Microsoft and they ay they cannot help without charging me $390.00 to start with.

can someone help please? does dual boot scenario cause this issue ????? what can I do ?
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dolomiti
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You cannot perform a cross-architecture upgrade of any Operating System. By this, I mean you cannot do an upgrade from a 32-bit OS to a 64-bit OS or vice-versa. You must do a clean installation.

In your case, you could perform an in-place upgrade to Server 2008 32-bit, since this is a 32-bit to 32-bit migration. If you want/need to install Server 2008 64-bit, you will need to format and start afresh.

-Matt
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indikad

ASKER

I amin the 64 bit mode when trying to upgrade. i triedto start teh server usig the disk and it sayys if i want to upgrade then i need to run the upgrade within windows.
anyway one google link says it coudl be a media problem ( the dvd version  - a  bug in other words ).

What do you see if you go to Start, right-click 'My Computer' and choose 'Properties'? Do you see 64-bit referenced anywhere in the box which appears?

-Matt
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ASKER

thanks.