Solved

Printer Problems

Posted on 2009-05-03
7
224 Views
Last Modified: 2013-12-15
I have a HP Color Laser Jet 2605 dn printer and i'm using a Vista x64 operating system.
I'm having problems configuring my printer.

How do i turn on/off the grayscale printing mode??
How do i turn on/off duplexing??
0
Comment
Question by:RalphS007
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 2
7 Comments
 
LVL 8

Expert Comment

by:Pete_Zed
ID: 24292240
Are you using a genuine HP driver or the supplied Microsoft driver (if there is one)? Try to download the latest printer driver for Vista x64 from the HP web site.
0
 

Author Comment

by:RalphS007
ID: 24292605
the driver i'm using is the one from the hp website however hp has 4 drivers on its website, one is plug & play, the other 3 are universal drivers.
The middle universal driver is the one i'm using.  I think it's called PCL5.
I'm not sure if that's the right one though.  It's not connected through USB, it's plugged into a router through an ethernet cable.
0
Turn your laptop into a mobile console!

The CV211 Laptop USB Console Adapter provides a direct Laptop-to-Computer connection for fast and easy remote desktop access with no software to install.

 

Author Comment

by:RalphS007
ID: 24292614
and currently if i try to print a pdf file it'll print a page of nothing but black on the entire page.
0
 

Author Comment

by:RalphS007
ID: 24292651
This is a picture of what a printed pdf file looks like at the moment.
printed-pdf-001.jpg
0
 
LVL 8

Accepted Solution

by:
Pete_Zed earned 500 total points
ID: 24292774
PCL driver should be OK but please try the Postscript driver too. Do normal documents print OK (Word, Excel etc)? Do you need to upgrade to a new version of Adobe Acrobat Reader or reinstall Acrobat Reader?
0
 

Author Comment

by:RalphS007
ID: 24366391
as soon as i installed the post script driver it fixed it.
0

Featured Post

Is Your DevOps Pipeline Leaking?

Is your CI/CD pipeline a hodge-podge of randomly connected tools? You’ve likely got a tool to fix one problem & then a different tool to fix another, resulting in a cluster of tools with overlapping functionality. Learn how to optimize your pipeline with Gartner's recommendations

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Article by: rfc1180
The Maximum Segment size (MSS) is an important consideration when troubleshooting connectivity via the Internet/Intranet. As the packets are routed via the Internet/Intranet, the packets must traverse through multiple routers in the path between two…
Network ports are the threads that hold network communication together. They are an essential part of networking that can be easily ignore or misunderstood, my goals is to show those who don't have a strong network foundation how network ports opera…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question