configuring iphone with exchange server 2007

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

ASKER

let me try it out and will come back to u soon

ASKER CERTIFIED SOLUTION

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

ASKER

Hi
we have trusted certificate purchased from network solutions, that is working fine. but can u please explain me how to install certificate in iphone
please advise

SOLUTION

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

ASKER

Hi
I have attached our certificate and send an email to my gmail and after that I downloaded to iphone and installed certificate. But I cannot synch my emails and when I go to my exchange email account I am getting a message "Cannot get Mail" The connection to the server failed

Please advise quickly on this

As long as the root of your certificate is trusted by the iPhone there is nothing you need to do.
Did you run the test @ www.testexchangeconnectivity.com, this will give us an idea of what is going on...

Also what settings do you have for each filed in the iphone.

ASKER

sorry I was travelling outside, please find below setting u asked for :

email : jinesh.kumar@kaeferint.com
server : kfxxx.com
Domain : kfee
user name : jinesh.kumar
password : *********
Please advise me still it is not working. When I tried to download emails, one message appears as per the following :

"Cannot Get Mail"
The connection to the Server failed

thanks

Does kfxxx.com point to your server? if I type it into a web browser it doesnt come up.

ASKER

it is public DNS name. sorry because of security reasons I am not gave u actual server name. but this is working with as our external users are downloading emails using this server name

ASKER

Hi,
I have configured exchange emails in my iphone as per the following :
----------------------------------
1. iphone is connected to our wireless LAN networks
2. exchange email is configured where in the place of server name, I have mentioned IP address of our exchange server
3. Email synching started successfully
----------------------------------
1. I connected iphone outside wireless networks
2. Changed the server settings to public dns name of our exchange (the same name is using to access OWA/outlook any where and VPNs etc)
3. Certificate error appearing and then installed certificate.
4. Now error message appears 'You cannot get email'

Please advise how to sort out this issue.

have you been to this website:
http://www.testexchangeconnectivity.com/
and then run the first test.

ASKER

Hi
thanks for your update. I have done this test and please find below results :
Test Details
Copy to Clipboard Expand/Collapse
Testing Exchange Activesync for host kfxxx.com
Exchange Activesync test Failed
Test Steps
Attempting to Resolve the host name kaeferme.com in DNS.
Host successfully Resolved
Additional Details
IP(s) returned: 88.111.45.36

Testing TCP Port 443 on host kfxxx.com to ensure it is listening/open.
The port was opened successfully.

Testing SSL Certificate for validity.
The SSL Certificate failed one or more certificate validation checks.
Test Steps
Validating certificate name
Successfully validated the certificate name
Additional Details
Found hostname kfxxx.com in Certificate Subject Common name

Validating certificate trust for Windows Mobile Devices
Certificate trust validation failed
Tell me more about this issue and how to resolve it

Additional Details
The certificate chain did not end in a trusted root. Root = CN=UTN-USERFirst-Hardware, OU=http://www.usertrust.com, O=The USERTRUST Network, L=Salt Lake City, S=UT, C=US

Please advise me on this

Looks like you will need to install the certificate, normally on every iPhone I have set up it asks you if you trust it and thats it. Not sure why yours is not working.

You can trust a self signed or untrusted certificate. But active syn often doesn't like it, the iPhone then gets confused and has trouble.
I would recommned that you go get a trusted SSL cert from someone like godaddy...

ASKER

I have trusted certificate installed from network solutsions.