Solved

WLAN adapter wont turn on

Posted on 2009-05-04
8
1,206 Views
Last Modified: 2013-11-12
Hello,

We are having some difficulties with our older Compaq/HP laptops.

Our issue is that if you deactivate the device in the Network Connections window, we are unable to activate the device again unless we install the HP software and then choose activate here.

We also have a second issue, if the computers start up on battery, the wireless adapter is turned off and we are unable to activate it again using the external button(or internal in the OS) without plugging in the powercord and rebooting.

Any ideas on how I might solve these issues?
ATM they are currently affecting 20+ computers.
0
Comment
Question by:TheFlyingCorpse
  • 5
  • 3
8 Comments
 
LVL 4

Expert Comment

by:anvanster
ID: 24293627
Hi,
Second issue might be related to Power Saving settings of your laptop.
Open Properties window of your WLAN adapter, Switch to "Power Management" tab and uncheck option "Allow the computer to turn off this device". Apply changes, OK to all open windows.

First issue: I suggest drivers update for WLAN, system update for windows.
0
 
LVL 4

Expert Comment

by:anvanster
ID: 24293649
Frst issue: Open "Network Connections", right click WLAN --> Properties. Switch to "Wireless networks" tab, CHECK "use windows to configure wireless networks". Apply, OK to all opened windows.

This will allow full control of your WLAN nic by windows resources.
0
 
LVL 2

Author Comment

by:TheFlyingCorpse
ID: 24294123
#2:
I understand that, but we dont want to pollute our computers with HP's software.
Is there any way to figure out what the software does and mimic that?
I think it will be too hard to install the HP software, activate the WLAN card then give ownership back to Windows. If the WLAN card then gets deactivated, one needs to activate in HP software again, then deactive its ownership, all over.
How will the user permissions like the HP software? With printers its very bad and you cant even use "Run As...".
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 
LVL 4

Expert Comment

by:anvanster
ID: 24294135
Hi,
HP has an issue with WLAN adapters on some notebooks.
Check http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&lc=en&cc=us 
0
 
LVL 2

Author Comment

by:TheFlyingCorpse
ID: 24294288
Sadly its not the Pavillion or Pressario series, good read tho, will investigate if doing a BIOS upgrade will work.

Any other ideas?
0
 
LVL 2

Author Comment

by:TheFlyingCorpse
ID: 24328277
How can I export the powersettings of the WLAN adapter so I dont have to do the manual steps to the powersettings on 20+ computers?


Thx :)
0
 
LVL 2

Author Comment

by:TheFlyingCorpse
ID: 24382170
I found the solution, the problem was that the installation image was made on a newer PC with newer everything and didnt like the downgrade as much.
0
 
LVL 2

Accepted Solution

by:
TheFlyingCorpse earned 0 total points
ID: 24541498
I found the issue, it was related to HAL.
If I downgraded the HAL on the computers, the issue got solved.
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
Multi-source agreements are important because they set standards that all manufacturers should follow to ensure that devices are compatible with multiple vendors. The multi-source agreement (MSA) is an agreement that establishes how multiple vendors…
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question