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Outlook takes forever to open

Everytime the Bossman opens his MS Outlook in the morning it takes forever for outlook to get started.  Often times it will recover from saying that Outlook recovered from not shutting down properly.  This is something that freezes up his computer for a good hour or two.
He is running outlook 2003 on Vista Business.
I have tried doing a Detect and repair as well as resetting up the Exchange mailbox.

His outlook is connected to an SBS2003, which is running Exchange Server. We are getting this warning on the server now.

Event ID:9688
Exchange store 'First Storage Group\Mailbox Store (SERVER01)': The logical size of this database (the logical size equals the physical size of the .edb file and the .stm file minus the logical free space in each) is 22 GB. This database size is approaching the size limit of 75 GB.


Thanks for your help
0
iFrog
Asked:
iFrog
1 Solution
 
tbsgadiCommented:
Have a look at Microsofts recommendations
http://support.microsoft.com/kb/932086

Gary
0
 
iFrogAuthor Commented:
Does the recomendations for 2007 go for 2003 as well.  Were not running outlook 2007.

Thanks
0
 
MesthaCommented:
The warning on the server has nothing to do with the Outlook problems.
It sounds to me like the OST file might be corrupt. I would suggest shutting down Outlook completely, finding the OST file and then deleting it. Restart Outlook. It will create a new OST file and download a copy of the email from the server fresh.

Simon.
0
 
Debug-ExchangeCommented:
Deleted the Database Size Limit in Gb value for stores mentioned in the 9688 events from registry path:
HKLM\System\CurrentControlSet\Services\MSExchangeIS\<ServerName>\Private-<MailboxStoreGUID>
-Restart the Information Store service.

check if this resolves your issue
related article http://technet.microsoft.com/en-us/library/aa998066.aspx

Thanks,
SAM
0
 
MesthaCommented:
I don't think deleting the registry value is going to help, because the warning reports 22gb. Removing the registry value will put the limit back to 18gb and the store will dismount immediately.

Simon.
0

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