Solved

Outlook takes forever to open

Posted on 2009-05-04
5
602 Views
Last Modified: 2012-05-06
Everytime the Bossman opens his MS Outlook in the morning it takes forever for outlook to get started.  Often times it will recover from saying that Outlook recovered from not shutting down properly.  This is something that freezes up his computer for a good hour or two.
He is running outlook 2003 on Vista Business.
I have tried doing a Detect and repair as well as resetting up the Exchange mailbox.

His outlook is connected to an SBS2003, which is running Exchange Server. We are getting this warning on the server now.

Event ID:9688
Exchange store 'First Storage Group\Mailbox Store (SERVER01)': The logical size of this database (the logical size equals the physical size of the .edb file and the .stm file minus the logical free space in each) is 22 GB. This database size is approaching the size limit of 75 GB.


Thanks for your help
0
Comment
Question by:iFrog
5 Comments
 
LVL 46

Expert Comment

by:tbsgadi
Comment Utility
Have a look at Microsofts recommendations
http://support.microsoft.com/kb/932086

Gary
0
 

Author Comment

by:iFrog
Comment Utility
Does the recomendations for 2007 go for 2003 as well.  Were not running outlook 2007.

Thanks
0
 
LVL 65

Accepted Solution

by:
Mestha earned 500 total points
Comment Utility
The warning on the server has nothing to do with the Outlook problems.
It sounds to me like the OST file might be corrupt. I would suggest shutting down Outlook completely, finding the OST file and then deleting it. Restart Outlook. It will create a new OST file and download a copy of the email from the server fresh.

Simon.
0
 
LVL 2

Expert Comment

by:Debug-Exchange
Comment Utility
Deleted the Database Size Limit in Gb value for stores mentioned in the 9688 events from registry path:
HKLM\System\CurrentControlSet\Services\MSExchangeIS\<ServerName>\Private-<MailboxStoreGUID>
-Restart the Information Store service.

check if this resolves your issue
related article http://technet.microsoft.com/en-us/library/aa998066.aspx

Thanks,
SAM
0
 
LVL 65

Expert Comment

by:Mestha
Comment Utility
I don't think deleting the registry value is going to help, because the warning reports 22gb. Removing the registry value will put the limit back to 18gb and the store will dismount immediately.

Simon.
0

Featured Post

Shouldn't all users have the same email signature?

You wouldn't let your users design their own business cards, would you? So, why do you let them design their own email signatures? Think of the damage they could be doing to your brand reputation! Choose the easy way to manage set up and add email signatures for all users.

Join & Write a Comment

Resolve DNS query failed errors for Exchange
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now