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Im having an issue with GPO's

Posted on 2009-05-04
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Last Modified: 2013-11-25
Thanks in advance...

Hey experts, Im having some issues this morning with some GPO policies i set over the weekend.  Our original issue was that there were multiple users using multiple locations for file storage (ie, some had My Docs on local machine, some had it on File Server, some had it on Old file server, etc).  So I wanted to centralize the locations to our new file server.  I migrated all their folders from wherever they were to the new server and set a GPO on the DomainUser Container for \\server\sharename\%USERNAME%.

And this morning i have 50% users on old server still, 50% on C: drive still, and i have found 2 users that the Change worked for???

I have had all the users reboot their machines, but still have wrong My Doc locations.  What did I miss?  How can i trouble shoot where the issue lay?

Any help will be awesome.
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Question by:MGaff
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8 Comments
 
LVL 58

Expert Comment

by:tigermatt
ID: 24294497

I am presuming you implemented Folder Redirection for the My Documents folder, correct?

It can often take up to 2 to 3 logon cycles for the folder redirection policies to apply. It is likely you will also need to run gpupdate if you want to force the policy to update, rather than wait for a background refresh to take place.

These issues can also be caused by permissions. If there is a permissions error during Folder Redirection applying, it will be logged in the Event Viewer. What logs do you see in there which come have a source listed as "Folder Redirection" specifically?

-Matt
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Author Comment

by:MGaff
ID: 24294511
Thx for input, why would it take 2 to 3 cycles for update.  I will try the gpupdate /force.

And will the event viewer log the information on local machine or server?
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LVL 58

Expert Comment

by:tigermatt
ID: 24294536

That is just the nature of Folder Redirection. Sometimes it will detect the new policy at one logon, then begin the application at the next logon and finally copy user's data at the third logon. Sometimes it is quicker and may take 1 or 2 logons, other times it can take more.

The Event Viewer logs you are looking for are on the individual computers. The events for 'Folder Redirection' will be logged there.

-Matt
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Author Comment

by:MGaff
ID: 24294703
Ok just tried gpupdate /force and it didn't work.  Also i checked the event log and didnt see anything.  
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tigermatt earned 2000 total points
ID: 24294723

If nothing is being logged, that would indicate the policy is not being applied. At a client machine where the policy is supposed to be working, login as the user and then run 'rsop.msc' from the Start > Run box. Drill down to the Folder Redirection policy, expand the Documents folder. What do you see in the main pane? Do you see a policy listed which is redirecting to the server?

-Matt
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Author Comment

by:MGaff
ID: 24295191
I drilled down to the location and the folder in rsop.msc doesn't even exist for folder redirection?

Under windows settings it has the usual suspects but doen't have a folder redirection folder???

So this might be my issue at least on this local machine?
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LVL 58

Expert Comment

by:tigermatt
ID: 24295285

If there is no Folder Redirection container, that may be where the problem lies. Do you see the folder on another computer?

Alternatively, depending on configuration, it could also mean the policy is not applied correctly. How have you created the Group Policy Objected, and to what OU is it linked in Active Directory?

-Matt
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Author Closing Comment

by:MGaff
ID: 31577512
Using Rsop.msc worked like a charm to diagnose and fix the issue.  What fixed the issue i had was to create a new folder and then reset the location to new folder.  I had migrated all the folders on the weekend and when it tried to move the information itself it got access denied because the data already existed on the spot.  Thanks again
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