Solved

Cannot select Backup Exec AOFO agent on install.  It is greyed out.

Posted on 2009-05-04
8
1,400 Views
Last Modified: 2013-12-01
I have a Widdows 2008 server SP1 x86 that I cannot install the Symantec Backup Exec AOFO option.  It is greyed out.  Even attempted to copy the agent files and install locally.  Still greyed out.
0
Comment
Question by:CBIZNS
  • 4
  • 3
8 Comments
 
LVL 6

Accepted Solution

by:
DanielWillmott earned 500 total points
ID: 24294784
The AOFO option is not available for use on Windows 2008 servers: http://seer.entsupport.symantec.com/docs/275975.htm
 
0
 

Author Comment

by:CBIZNS
ID: 24294864
I cannot backup my system state on one of my 2008 servers, and I assumed this was my issue.  I have other 2008 servers that it backs up the system state just fine.

Backup- \\server.domain\System?State \\server.domain\System?StateV-79-57344-65245 - A failure occurred accessing the object list.

I cannot figure out why.  Any input?
0
 
LVL 6

Expert Comment

by:DanielWillmott
ID: 24294925
Is this the case? http://seer.entsupport.symantec.com/docs/310751.htm
If not, is there any more information that might help?
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 

Author Comment

by:CBIZNS
ID: 24295066
Not using Trend Micro.. Using McAfee Virus Scan 8.7.  This server is a print server.  That's it.  Nothing else is running on this server.  It is SP1 and fully patched.  Have uninstalled and reinstalled the remove agent multiple times.  Have attempted to create a seperate job just for this server and it fails every time with the same error when the system state is selected.
0
 
LVL 6

Expert Comment

by:DanielWillmott
ID: 24295128
I've seen referenced where pre-version 12 Backup Exec needs to be patched for Windows 2008 servers to work but you mention you are already backing up other Windows 2008 servers fine.
0
 

Author Comment

by:CBIZNS
ID: 24295179
correct I have around 15 other windows 2008 server that I can successfully backup the sytem state just fine.  
0
 

Author Closing Comment

by:CBIZNS
ID: 31577519
I will accept your solution as it is the exact answer to my question.  I will open another question for the real problem that you asisted in uncovering.  Thanks.
0
 

Expert Comment

by:rajskanna
ID: 24587994
Refer the below link " How to perform a local install (A.K.A.: Command Line or Silent Install) of the Remote Agent for Windows Server with AOFO (RAWS)  "
http://seer.entsupport.symantec.com/docs/308439.htm
http://seer.entsupport.symantec.com/docs/258982.htm

I have installed successfully.
0

Featured Post

Networking for the Cloud Era

Join Microsoft and Riverbed for a discussion and demonstration of enhancements to SteelConnect:
-One-click orchestration and cloud connectivity in Azure environments
-Tight integration of SD-WAN and WAN optimization capabilities
-Scalability and resiliency equal to a data center

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
VM backups can be lost due to a number of reasons: accidental backup deletion, backup file corruption, disk failure, lost or stolen hardware, malicious attack, or due to some other undesired and unpredicted event. Thus, having more than one copy of …
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question