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Cannot select Backup Exec AOFO agent on install. It is greyed out.
I have a Widdows 2008 server SP1 x86 that I cannot install the Symantec Backup Exec AOFO option. It is greyed out. Even attempted to copy the agent files and install locally. Still greyed out.
ASKER CERTIFIED SOLUTION
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Is this the case? http://seer.entsupport.sym
If not, is there any more information that might help?
If not, is there any more information that might help?
ASKER
Not using Trend Micro.. Using McAfee Virus Scan 8.7. This server is a print server. That's it. Nothing else is running on this server. It is SP1 and fully patched. Have uninstalled and reinstalled the remove agent multiple times. Have attempted to create a seperate job just for this server and it fails every time with the same error when the system state is selected.
I've seen referenced where pre-version 12 Backup Exec needs to be patched for Windows 2008 servers to work but you mention you are already backing up other Windows 2008 servers fine.
ASKER
correct I have around 15 other windows 2008 server that I can successfully backup the sytem state just fine.
ASKER
I will accept your solution as it is the exact answer to my question. I will open another question for the real problem that you asisted in uncovering. Thanks.
Refer the below link " How to perform a local install (A.K.A.: Command Line or Silent Install) of the Remote Agent for Windows Server with AOFO (RAWS) "
http://seer.entsupport.symantec.com/docs/308439.htm
http://seer.entsupport.symantec.com/docs/258982.htm
I have installed successfully.
http://seer.entsupport.symantec.com/docs/308439.htm
http://seer.entsupport.symantec.com/docs/258982.htm
I have installed successfully.
ASKER
Backup- \\server.domain\System?Sta
I cannot figure out why. Any input?