Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

ie stops

Posted on 2009-05-04
2
Medium Priority
?
181 Views
Last Modified: 2013-12-08
Have vista 64 bit with ie7 and on 1 particular site after submitting info (use this site to retrieve quotes for clients) ie reports internet explorer has stopped working and must close. Any ideas for repairing this other than a reininstall. Do have ms office 2007 installedhave heard this may be part of the problem.hp pavillion dual core proc 4gb ram
Thanks
0
Comment
Question by:Larry927
2 Comments
 
LVL 13

Expert Comment

by:Rick
ID: 24295345
Try Firefox first (http://www.mozilla.com/en-US/firefox/personal.html).

If the problem goes away using Firefox, then you can just continue using Firefox as your default browser, or you can try re-installing IE7 and patches.

0
 
LVL 50

Accepted Solution

by:
jcimarron earned 2000 total points
ID: 24296023
Larry927--Look into Event Viewer (Start|Administrative Tools|Event Viewer). Click on "System" in the left panel. Do you see RedBall error icon(s) timestamped at the exact time the problem occurred?   If so, click on the RedBall. The first message will have some data on what the problem is, but usually it is not too easy to understand. Click the blue go.microsoft.com link.  Send a report to Microsoft.  Another window should open (though it may take some time) which may offer some more understandable info and maybe even a solution.
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I annotated my article on ransomware somewhat extensively, but I keep adding new references and wanted to put a link to the reference library.  Despite all the reference tools I have on hand, it was not easy to find a way to do this easily. I finall…
I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…

971 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question