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Multiple Windows In AOL Desktop

Posted on 2009-05-04
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Last Modified: 2013-12-07
I have a user that demands AOL to be on her system here at work and since I was installing a new system for her (Dell Optiplex 760 with Windows XP Pro SP3) I thought that I would try and upgrade her to the new AOL Desktop which seems to be a little less intrusive on the system and provides a cleaner user interface. This is the latest version of AOL Desktop version 10.1 and I have checked for updates within AOL but there are no other updates available. The system is also running Internet Explorer 8.0 which I believe AOL uses and integrates with in the background for it's browser.

The problem is every time AOL Desktop is opened, there are duplicate "web" windows opened and one window is opened directly behind the other in the same exact window position. In the settings there is nothing that I can see that is set to open multiple windows and it only happens on the initial application launch.

Anyone have any ideas as to what would be causing this? I know my chances are slim in figuring it out due to technical knowledge of AOL being pretty much non-existent; at least through Google and here from what I see but I would rather not have to go back to the older AOL 9 which is pretty bad on system resources.
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Question by:J-Reese
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by:keithdmitchell
ID: 24295608
Wait, so basically it is opening up new windows for the browser then. Since it is using IE8, can't you set it to open up new windows or links in a tabbed window instead?
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J-Reese earned 0 total points
ID: 24296008
Well the tabbed browsing is working fine. The problem is at the initial AOL Desktop application launch it opens two "web" browser windows; one directly behind the other hidden.

Just for a more clear example it would be the same as if you opened Internet Explorer and it opened two Internet Explorer windows with one directly behind the other one with the same content; for example if you would have IE set to open three homepages. You would have two separate windows of IE open with all three tabs opened in both windows but you only launched IE once.
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