I can remote into any desktop without any problem except this new machine. It is Dell XP Operating system. When I tried to remote into this machine, I am able to see the login screen but that is it. The computer I am trying to remote into gets freeze and the screen I see remotely also freezes. I have to go to the machine's site to restart it to be functioned for onsite work. I checked firewall and RDP configurations. Can you please help me? I will provide any information you may need to give any kind of advice.