Solved

Spam email not in GFI inbox

Posted on 2009-05-04
3
494 Views
Last Modified: 2012-05-06
We are using GFI mail essentials spam software. It sends out a spam digest every morning to every email user, with a list of spam emails with them as the recipient. All of these emails go to one GFI inbox and if a user notices one that is not spam, we can go to the GFI inbox and retrieve it. However, we have one email that is listed in the digest as spam, that is in fact legit. But it is not located in the GFI inbox. Any suggestions on where it could be?
0
Comment
Question by:wpiitm
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 17

Expert Comment

by:Suraj
ID: 24312971
What is ur exchagne server? 2003 or 2007?
why are you using GFI?
arent you using Exchange inbuilt spam filters?
are u currently getting spams?
0
 

Author Comment

by:wpiitm
ID: 24313548
We are using 2003. To be honest, I am inheriting the IT dept. so I am not 100% on why we are using what we are. We do currently get a lot of spam, of which the majority is caught by the GFI filters.
0
 
LVL 17

Accepted Solution

by:
Suraj earned 125 total points
ID: 24319002
i am not a GFI Expert but an exchange expert.
i can help you stop the spam through the ibuilt exchange spam settings..
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question