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Spam email not in GFI inbox

Posted on 2009-05-04
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Last Modified: 2012-05-06
We are using GFI mail essentials spam software. It sends out a spam digest every morning to every email user, with a list of spam emails with them as the recipient. All of these emails go to one GFI inbox and if a user notices one that is not spam, we can go to the GFI inbox and retrieve it. However, we have one email that is listed in the digest as spam, that is in fact legit. But it is not located in the GFI inbox. Any suggestions on where it could be?
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Question by:wpiitm
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3 Comments
 
LVL 17

Expert Comment

by:Suraj
ID: 24312971
What is ur exchagne server? 2003 or 2007?
why are you using GFI?
arent you using Exchange inbuilt spam filters?
are u currently getting spams?
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Author Comment

by:wpiitm
ID: 24313548
We are using 2003. To be honest, I am inheriting the IT dept. so I am not 100% on why we are using what we are. We do currently get a lot of spam, of which the majority is caught by the GFI filters.
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LVL 17

Accepted Solution

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Suraj earned 125 total points
ID: 24319002
i am not a GFI Expert but an exchange expert.
i can help you stop the spam through the ibuilt exchange spam settings..
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