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troubleshooting Question

Spam email not in GFI inbox

Avatar of wpiitm
wpiitm asked on
ExchangeOutlookAntiSpam
3 Comments1 Solution514 ViewsLast Modified:
We are using GFI mail essentials spam software. It sends out a spam digest every morning to every email user, with a list of spam emails with them as the recipient. All of these emails go to one GFI inbox and if a user notices one that is not spam, we can go to the GFI inbox and retrieve it. However, we have one email that is listed in the digest as spam, that is in fact legit. But it is not located in the GFI inbox. Any suggestions on where it could be?
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Avatar of Suraj
SurajFlag of Australia imageSenior System Engineer

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