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Distribution groups in E2003, email question.

I have a distribution group I set up in AD.  I added 3 members and set up an email laddress for the group.  Internally I can send emails to this group and it will copy all the members correctly.  When I send an email from the internet into the company, I get an error and the email never makes it to the group members.  Is there something that I need to do to mail enable this group?

Thanks in advance for the help.
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tdfarmer
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tdfarmer
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1 Solution
 
tigermattCommented:

If the group works internally and has an email address, it is already mail-enabled.  I would suspect you need to go to the 'Delivery Restrictions' tab of the group and uncheck the 'Authenticated Users only' box. That will allow anybody to email the group, internally or externally.

If that does not resolve matters, what error is on the NDR which you receive?

-Matt
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tdfarmerAuthor Commented:
It is set to everyone now.  Below is a copy of the NDR.  I replaced some real word information for security purposes.

Delivery has failed to these recipients or distribution lists:

orders@sbgproperty
Microsoft Exchange has been trying to deliver this message without success and has stopped trying. Please try sending this message again, or provide the following diagnostic text to your system administrator.

  _____  

Sent by (My Exchange Server - not the one at the client site)






Diagnostic information for administrators:

Generating server: (My Exchange Server - not the one at the client site)

orders@sbgproperty
#550 4.4.7 QUEUE.Expired; message expired ##

Original message headers:

Received: from (My Exchange Server - not the one at the client site)([I.P. address]) by
 (My Exchange Server - not the one at the client site)([I.P. address]) with mapi; Fri, 1 May
 2009 09:26:26 -0500
From: my email address
To: "orders@sbgproperty" <orders@sbgproperty>
Date: Fri, 1 May 2009 09:26:25 -0500
Subject: Test Email
Thread-Topic: Test Email
Thread-Index: AQHJymjPAKdqtVXjSUuk3YmQR7R9Pg==
Message-ID: <CF6F933788D0144FB8F61FE6A2A5AF8EC577A7D3F6@(My Exchange Server - not the one at the client site)>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
acceptlanguage: en-US
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
MIME-Version: 1.0

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FearNoMoreCommented:
Is the group scope (you will find this under properties of the DL) of the DL set to Global?...if yes then set it to "Universal" and check what happens
Does this DL have any special characters such as "!" etc?

Do a message tracking and find out where the mail is stuck...is it stuck in the categorizer?
http://support.microsoft.com/kb/271930/en-us

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_24226383.html
 
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tdfarmerAuthor Commented:
I just changed it to universal and sent a test message.  I will let you know what happens.
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tdfarmerAuthor Commented:
Changing the group seemed to do the trick.  Why does the global group not allow this?
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FearNoMoreCommented:
This article explains it
http://support.microsoft.com/kb/271930/en-us
 
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tdfarmerAuthor Commented:
I really appreciate the help.
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