Solved

message tracking erroro

Posted on 2009-05-04
9
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Last Modified: 2012-05-06
HI,
I have the same problem:
I´m running SBS 2003 with Exchange 2003 SP2
Within ESM, under my server, properties I try to enter the adress of my log folder, but I get

Access is denied. Facility: Win32 ID no: c0070005 Microsoft Exchange Management
The folder exists, It have all the permissions (I checked with a working Exchange) I did all you said in REGEDIT, restarted the server, but no way.
Any other idea?
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Question by:bilbomicro
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9 Comments
 
LVL 32

Expert Comment

by:gupnit
ID: 24296817
Hi,
Please make sure that Remote Registry Service is running. Also refer: http://support.microsoft.com/kb/329229
Thanks
Nitin Gupta (gupnit)
0
 

Author Comment

by:bilbomicro
ID: 24296986
Nitin,
The service is running
I followed the KB directions, only I have not the ECHANGE$ user

Not solved
0
 
LVL 13

Expert Comment

by:FearNoMore
ID: 24297064
Try this
From the SERVERNAME object in Exchange System Manager, right click and go to properties then select the Security tab.
Check the permissions for the "Exchange Domains Servers" object. If it is not at Full Control, set it to Full Control.
Open the properties of the SERVERNAME object and select the General tab. Select
the "Enable message tracking" checkbox to enable the option
After doing restart the Microsoft Exchange Management Service or reboot the server and check
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Author Comment

by:bilbomicro
ID: 24297870
Fearnomore,
I checked the permissions for the "Exchange Domains Servers" and restarted the server but nothing changed.
The problem remains
0
 
LVL 13

Expert Comment

by:FearNoMore
ID: 24300526
Whats the path of the message tracking log folder?
Rename this folder to .old and then restart the Exchange Management Service.
It should create a new shared message tracking log folder
Now try and check what happens in ESM
0
 
LVL 13

Expert Comment

by:FearNoMore
ID: 24300554
Also try these steps
Go into the services console and Microsoft Exchange management service right click and go to properties...go to Log On Tab.
Uncheck the option Allow service to interact with desktop if it is checked
Check the same for WMI service.
Restart the Microsoft Exchange management service and WMI service .
0
 

Author Comment

by:bilbomicro
ID: 24302020
Fearnomore,
the path is
c:\\Archivos de Programa\Excsrvr\Servidor.log
I renamed the folder and the system created a shared new one, but the problem still remains.
I checked the ME management service and WMI Allow service to interact with desktop option is unchecked.
0
 
LVL 13

Assisted Solution

by:FearNoMore
FearNoMore earned 250 total points
ID: 24351794
Ok....
So I gather that you have done this already as mentioned in your post linking to a similar question
Add the LOCAL SERVICE account to the following registry keys with READ
permissions:

HKEY_LOCAL_MACHINE\System\ControlSet01\Control\SecurePipeServers\Winreg

and

HKEY_LOCAL_MACHINE\Software\Microsoft\Exchange\Language
Now did  you go into each CurrentControlset and add the modification or did you just add it to CurrentControlSet01?
Add the registry modification to Each and every CurrentControlSet
0
 

Accepted Solution

by:
bilbomicro earned 0 total points
ID: 24351973
Fearnomore,
this weekend I installed SP2  for Windows 2003 and reinstalled SP2 for Exchange and that solved the problem.
Now I have message tracking back
Thanks for the help
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