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HP PSC 1205 Can't print

Posted on 2009-05-04
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Last Modified: 2013-12-15
My hp psc 1205 wil not print due to a system error. the scanner and photocopier all work fine. I have tried re-installing it but no joy. help please
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Question by:synergy_info
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Expert Comment

by:michko
ID: 24413355
First - if you could provide the system error, that would help.

You can try the following:

Turn the printer off, unplug it, and leave it for about 5 minutes.

Plug it back in, and hold down the SHIFT key while turning it back on.

This will reset the printer to factor defaults.

If it still doesn't work, then uninstall the printer.  Power off the computer.  Power off the printer.  Unplug the printer.  Power the computer back on.  Download and install CCleaner (www.ccleaner.com).  Run its cleanup and registry cleaner functions - note this will delete the index.dat files on the workstation - these keep a permanent history of all web sites visited - if you need these intact then make sure you exclude them from the cleanup function.  Then reboot the pc.  Next shut down the pc again.  Then hook up the printer and power it back on.  Then power back on the pc and complete installation when prompted.

If those steps don't work, then I'll need you to provide the specific system error and we can go from there.

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synergy_info earned 0 total points
ID: 24415696
Thank you. We have done everything you suggest, with absolutely no success. We will continue to use the scanner functions but have given up on the printer functions completely. Therefore, we wouls like to close our question.
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