User Defined Service stops responding after some time

Posted on 2009-05-04
Medium Priority
Last Modified: 2012-05-06
Hello All.

A few months back I created a user-defined service on a Windows 2k3 server to run an old serial file transfer application called Phoenix Link. This file communicates with a piece of machinery on the production floor via a wireless ethernet to serial RS-232 adapter. Normally the system works well until a day or two in when the server stops answering requests from the machine (when attempting to download a file from the server to the machine). During this failed state I have confirmed that the wireless link is still functioning and the machine's serial connection to the adapter is running. A restart of the service will cure the problem, so I'm fairly certain the problem is limited to the service. I am monitoring the service via a WMI probe in PRTG Network Monitor which interstingly shows the service as still responding although there is in fact a problem. Any suggestions on how to prevent this service from going non-responsive, or as a band-aid, how to have the service restart automatically after a given period?
Question by:jostafew
1 Comment
LVL 30

Accepted Solution

Britt Thompson earned 1000 total points
ID: 24297461
restarting the service regularly can be done by creating a batch file and scheduling the restarts for whatever time you choose

create a text file called whateveryouchoose.bat and use this to stop and start the service:

net stop yourcustomservicename
net start yourcustomservicename

Featured Post

The 14th Annual Expert Award Winners

The results are in! Meet the top members of our 2017 Expert Awards. Congratulations to all who qualified!

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Numerous times I have been asked this questions that what is it that makes my machine log on so slow, there have been cases where computers took 23 minute exactly after taking password and getting to the desktop. Interesting thing was the fact th…
On July 14th 2015, Windows Server 2003 will become End of Support, leaving hundreds of thousands of servers around the world that still run this 12 year old operating system vulnerable and potentially out of compliance in many organisations around t…
The video provides a quick and easy steps to migrate MBOX file to well known Outlook PST and Office 365. Besides this, it also supports and migrates more than 20 email clients of MBOX which include AppleMail, Opera, Thunderbird and SeaMonkey effortl…
Watch the video to learn how one can deal with PST file corruption issue with an outstanding Kernel for Outlook PST Repair Tool easily. Using this tool, non-technical users can swiftly perform the repair process to restore their essential data witho…

600 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question