Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 573
  • Last Modified:

Outlook will not auto close an email when "close original message" is checked in options

Hi,  I have a user in my office who has the option "close original message on reply or forward" selected in Outlook 2007's options, but it doesn't work.  I checked it on my machine and it worked just fine so I don't think there's anything in our Group Policy that would be controlling it.  I've tried unchecking and rechecking it on her machine and it didn't help.  She ends up with 20+ open emails at the end of the day and I guess is too lazy to just close them manually.  Anyone know how I could fix this?  Thanks.
0
Longshot9
Asked:
Longshot9
1 Solution
 
aletjollyCommented:
Try configuring the Outlook profile on a different machine it will us an idea if there is an issue with the machine or the Group Policy which is causing the issue?
0
 
Longshot9Author Commented:
Uninstalled outlook and reinstalled it and it fixed it.  Sorry for posting 4 months later, completely forgot about this.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now