Solved

Exchange 2007 Permissions

Posted on 2009-05-04
4
265 Views
Last Modified: 2013-11-15
Hello,

We have a mailbox in our organization which is a communal mailbox, it's our helpdesk mailbox actually. Our problem is that with most helpdesk inboxes, we all have access to it which is causing problems with emails going missing, or being filed away before being completed.

I've been tasked by my manager to find out the following information:

1. What permissions are needed to open a mailbox within Outlook, but not be able to move/delete mail from the mailbox? I can see that if you grant Receive-As at the database or storage group level, that will allow them to logon to all mailboxes within that container, but that is a little too much power for what I need. I just want one mailbox to be effected.

2. If I put a deny Full Access on the mailbox to multiple people, does that also deny the permissions such as delete item, send-as, etc, the so called lower permissions? All the helpdesk staff are domain admins(might not be the best way, but it's what we're stuck with at the moment), and that seems to be where they are getting the access to the mailbox, via the domain admins group.

Thanks.
0
Comment
Question by:Ignition_Helpdesk
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 24

Expert Comment

by:Rajith Enchiparambil
ID: 24298045
"""1. What permissions are needed to open a mailbox within Outlook, but not be able to move/delete mail from the mailbox? I can see that if you grant Receive-As at the database or storage group level, that will allow them to logon to all mailboxes within that container, but that is a little too much power for what I need. I just want one mailbox to be effected."""

Just give the same permission on the helpdesk mailbox rather than on the store.

Rajith.
0
 
LVL 6

Expert Comment

by:shahsejal
ID: 24298110
Also please see this link
How to Allow Mailbox Access
http://technet.microsoft.com/en-us/library/aa996343.aspx
0
 
LVL 65

Accepted Solution

by:
Mestha earned 250 total points
ID: 24300412
Server side, there are only two sets of permissions for mailboxes.

Full Access
No access.

No middle ground.

If you want to restrict it down, then you have to do it all client side.
That means removing the full mailbox access (And receive as) and then setting the permissions through Outlook.

http://www.amset.info/outlook/sharing-non-default-folders.asp

Simon.
0
 
LVL 37

Expert Comment

by:Jamie McKillop
ID: 24318670
You could also convert the mailbox to a public folder and set reviewer permissions for anyone you don't want to be able to delete or move items.

JJ
0

Featured Post

Salesforce Has Never Been Easier

Improve and reinforce salesforce training & adoption using WalkMe's digital adoption platform. Start saving on costly employee training by creating fast intuitive Walk-Thrus for Salesforce. Claim your Free Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This post contains step-by-step instructions for setting up alerting in Percona Monitoring and Management (PMM) using Grafana.
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question