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Excel and Powerpoint 2003 go to Maximum Zoom

I have a Dell D610 Laptop. Whenever I use Excel or Powerpoint 2003 in Presentation Mode, the Zoom goes to max in the application, and cannot be changed.

Does anyone have any ideas about this?

Thanks

Brian Withun

By zoom, do you mean fullscreen, or do you mean Excel zooms to 400% magnification (the max)

If magnified, is your View > Zoom... option grayed out, missing, or doesn't do anything when you click on it?

Is this limited to ONLY these applications?
Does this happen in these applications regardless of what file you have open?

crobotti

ASKER

They Zoom to 400% Magnification. You can lower the magnification, but as soon as you release it, it goes right back up to 400%. We've only seen it happen in Excel and Powerpoint, but haven't checked other applications. It's on our CFO's laptop, so access is limited

Brian Withun

I'm guessing that a pointer-style device is malfunctioning. Maybe the touchpad, mouse, trackball, keyboard scrollwheel ... something.

Zooming is commonly assigned to scrollwheels, so if you have any scrollwheels, tap 'em. If that doesn't work, remove them. If you can't, then disable them. Something is signalling the app to zoom.

A touchpad can act as a scrollwheel, usually by sliding your finger up/down the rightmost edge of it.

.. of course these are all only suspicions ..

crobotti

ASKER

The problem is this only happens when you go to shoot the video out the back of the laptop to a projector. During normal usage it's fine.

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GlennaShaw

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