Solved

XPS 630 - PC POWER PROCESSOR YELLOW BANG

Posted on 2009-05-04
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Last Modified: 2012-05-06
Config :

XPS 630

128MB AGEIA PHYSX PCI CARD
OPERATING SYSTEM : DANISHWINDOWS VISTA
NVIDIA GeForce GTX 285 1024MB
HARD DRIVE : 640 GB SERIALATA NON RAID
4GB DUAL CHANNEL DDR2 800MHZ
PRC,Q9400,2.66,6MB - INTELCORE 2 QUAD
KILLER NIC GAMING CARD
DELL LASER USB (6 BUTTONS SCROLL)


"Yellow bang in device manager under other device as " PC POWER PROCESSOR". This has occurred after OS installation"


We Initially tried Windows Repair, then also did SFC Scannow in Command Prompt, no files were found to be missing, then did OSRI - A complete Clean Format & Instllation, no go..



Pl advise

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Question by:KIRANTJ
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LVL 88

Expert Comment

by:rindi
ID: 24298470
Install all drivers for your motherboard.
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Author Comment

by:KIRANTJ
ID: 24302983
Installed Vista System Drivers
Media Shield Application
Nvidia Smbus
Bios Flashed  

Issue Persists

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LVL 88

Expert Comment

by:rindi
ID: 24303124
Remove everything from the PC which you isn't part of originally, like gaming card, printer etc. Then check if the problem persists. If not then we know if it is something caused by some addition, or whether it is from something it came with originally. Also, most Dells today come with a recovery partition from which you can restore the system to factory defaults. Use that to restore the system, then check if the problem persists. Also, most Dells don't come with separate installation media, so if you haven't done so already, after the factory restore, make sure you make your own recovery DVDs/CDs. There should be a utility installed that allows you to do that. That's always the first thing to do.
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Author Comment

by:KIRANTJ
ID: 24303159
Thanks rindi for your suggestion, however pl note the steps I have already performed

> My system came with Utility Partition also with the OS Media / Recovery Disks
> Removed Killer Gaming Card, Printers, even Lan Connection  - Bang still remains
> Removed 3 gb Memory and tried with only 1 Gb - no go
> Did Pc Restore without any additonal cards - Issue remains
> Did OSRI Issue Remains
> Diags on System Board + Proc + Memory passes
> Have come to a conclusion that it could be Processor itself - still rethinking on replacement

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Assisted Solution

by:rindi
rindi earned 20 total points
ID: 24303447
So you did the restore using the recovery disks and not any other XP version you had? And the problem shows up without having added any extra hardware?

Diags on system board doesn't test everything. As processors hardly ever die, it is more likely a mainboard issue.

Does your BIOS have the option to turn on or off features you don't need? If yes, try the different settings there. Also, if there is something like a "FailSafe" setting, try that. Is it possible to attach a screen shot of your device management window?

Also run siw, a utility that lists your hardware etc., it may give some more details on the faulting option.

http://gtopala.com
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Author Comment

by:KIRANTJ
ID: 24303517
I am running Vista not XP .. Formatted Hdd with Vista DVD - I have got Danish Version on the pc .
No such option like FailSafe
I was able to generate a System Health Report of Vista - Looks All Clean and no flaws
Will run siw & update you further, thanks a lot for this suggestion :)
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Expert Comment

by:rindi
ID: 24304136
I wanted to say Vista, sorry. The failsafe would be in the BIOS if it exists.
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Accepted Solution

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KIRANTJ earned 0 total points
ID: 24325982
Reinstalled Killer NIC Drivers -  Tested ok  

Seems to be working gr8 so far , hope it remains.. will update this thread if any..

KIRAN TJ
                                                                                                                                                                                                                                                       
CompTIA A+ | DCSE (M) | Six Sigma (YB) | MCSE | MCP| DCT (M)


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