Arnold Layne
asked on
Remote Desktop not working
One of our XP users cannot seem to RDP into his own machine from another machine within the LAN. Remote access permission is set to "deny access" in his profile, as I understand that this is for connecting to the VPN from the outside and we don't want to allow this. But he can't RDP when he's inside the network. He has been added to the remote desktop user's group of his own machine, so what else could be the problem?
ASKER
Yes, the user is part of our Active Directory and has a password. Windows Firewall is allowing access to port 3389, and actually, we use a cisco router as our firewall and 3389 is open, and other people can successfully RDP into their machines from another machine
I see that the user has been added to the remote desktop users group of his own machine but, stupid question, is RDP enabled on that machine?
Can you use the command line and: telnet computername 3389 ?
Can you use the command line and: telnet computername 3389 ?
ASKER
I did that on my own machine and I got a blinking cursor, so i guess I'm in and it's waiting for a telnet command. Should I have him do the same?
that blinking cursor means it was successful. If his doesn't work then something is blocking the port and or RDP is not enabled. Or, the port number may have been changed in one way or another.
You can verify the port number here: HKEY_LOCAL_MACHINE\System\ CurrentCon trolSet\Co ntrol\Term inalServer \WinStatio ns\RDP-Tcp \PortNumbe r
You can verify the port number here: HKEY_LOCAL_MACHINE\System\
ASKER
When he tries to rdp into his machine from another machine on the LAN it says that his interactive privledges have been disabled, please contact system administrator
ASKER
Remote desktop is definitely enabled on his machine and his domain user name is definitely part of remote desktop users on his machine
ASKER
did telnet machinename 3389 and it failed on his machine and said it could not connect to the host
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ASKER
ding ding ding. That's it. Thanks much
Does the user have a password? A password is require to use RDP.