Solved

unlock secondary server group in Symantec 10.0

Posted on 2009-05-04
6
486 Views
Last Modified: 2013-12-09
Hi  I have multiple server groups in the Symantec System Console. I used the reset tool to reset the first group but unable to reset the second groups password. It looks like the previous adm used separate passwords for each group. Any idea of how to reset the second one? Thanks
0
Comment
Question by:Sainai
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 11

Accepted Solution

by:
Forrest Burris earned 100 total points
ID: 24298923
Symantec Antivirus version 10 has both a login name and password. This can be reset by using the iforgot.exe program that is located under the Program Files\Symantec\Symantec System Center\Tools folder. You will need to know the login name for the iforgot.exe program to reset the password.
0
 

Author Comment

by:Sainai
ID: 24299549
yea I used the iforgot utility and unlocked the primary server group. It doesn't work the secondary server groups. That's where I'm having the problem. I don't know how to unlock the secondary server groups.
0
 

Author Comment

by:Sainai
ID: 24302990
Hi  I have multiple server groups in the Symantec System Console. I used the reset tool to reset the first group but unable to reset the second groups password. It looks like the previous adm used separate passwords for each group. Any idea of how to reset the second one? Thanks
0
MS Dynamics Made Instantly Simpler

Make Your Microsoft Dynamics Investment Count  & Drastically Decrease Training Time by Providing Intuitive Step-By-Step WalkThru Tutorials.

 

Author Comment

by:Sainai
ID: 24302998
I found the solution. Come to find out that the groups were managed on different servers. I just had to find out which server it was. Once I found it I used the reset tool like I did for the first group on that server and it opened up. Hope this helps someone.

No points.
0
 
LVL 11

Expert Comment

by:Forrest Burris
ID: 24320158
Nice. Well done :)
0
 

Author Comment

by:Sainai
ID: 24323456
Addihul I'm hittin you up with the points because you did help.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

OVERVIEW This guide provides information on the process performed when the Symantec Endpoint Protection (SEP) client checks in with the Symantec Endpoint Protection Manager (SEPM). AUDIENCE Information Technology personnel responsible for suppo…
The purpose of this Article is to provide information for a newly released variant of malware – with the assumption that many EE Members will have need of the information. According to “Computerworld”, well over one million web sites have been co…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

628 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question