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unlock secondary server group in Symantec 10.0

Posted on 2009-05-04
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Last Modified: 2013-12-09
Hi  I have multiple server groups in the Symantec System Console. I used the reset tool to reset the first group but unable to reset the second groups password. It looks like the previous adm used separate passwords for each group. Any idea of how to reset the second one? Thanks
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Question by:Sainai
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6 Comments
 
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Accepted Solution

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Forrest Burris earned 100 total points
ID: 24298923
Symantec Antivirus version 10 has both a login name and password. This can be reset by using the iforgot.exe program that is located under the Program Files\Symantec\Symantec System Center\Tools folder. You will need to know the login name for the iforgot.exe program to reset the password.
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Author Comment

by:Sainai
ID: 24299549
yea I used the iforgot utility and unlocked the primary server group. It doesn't work the secondary server groups. That's where I'm having the problem. I don't know how to unlock the secondary server groups.
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Author Comment

by:Sainai
ID: 24302990
Hi  I have multiple server groups in the Symantec System Console. I used the reset tool to reset the first group but unable to reset the second groups password. It looks like the previous adm used separate passwords for each group. Any idea of how to reset the second one? Thanks
0
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Author Comment

by:Sainai
ID: 24302998
I found the solution. Come to find out that the groups were managed on different servers. I just had to find out which server it was. Once I found it I used the reset tool like I did for the first group on that server and it opened up. Hope this helps someone.

No points.
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LVL 11

Expert Comment

by:Forrest Burris
ID: 24320158
Nice. Well done :)
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Author Comment

by:Sainai
ID: 24323456
Addihul I'm hittin you up with the points because you did help.
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