Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 366
  • Last Modified:

Citrix Hot Fixes and Updates

I have a Citrix Access Essentials 2.0 server that has been up and running for about 6 months.  I have found it next to impossible to get support on Citrix.  I am wondering how to find out when updates or hot fixes need to be applied to the server.  
0
ctssolutions
Asked:
ctssolutions
  • 2
1 Solution
 
BLipmanCommented:
www.citrix.com->Downloads Link->Choose "XenApp Fundamentals (the new name for Access Essentials)" in the product dropdown, click the version 2.0 link below under Hotfixes.  

I will caution you though, do not load these fixes lightly.  Make sure you have an excellent backup of your server and datastore.  Be prepared to remove a fix if it causes your system to act worse.  Normally these things improve your server but sometimes people load a major Rollup Fix to fix one issue and it will create others.  

I caution my clients to patch production systems in a test environment first or, if they must, only load the fixes they are pretty certain apply to issues they are experiencing.  If it isn't broken...
0
 
BLipmanCommented:
Oh, and the rollups are inclusive so you can go right from "out of the box" (RTM) to the newest rollup pack w/o bothering with the fixes in between.  
0
 
ctssolutionsAuthor Commented:
Thanks.  I am finding it very difficult to get troubleshooting information on Citrix.  I have looked on that site before for patches, but I found it hard to figure out if I needed a patch or hotfix or not.  I agree not to fix something that isn't broken.  
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now