Solved

Citrix Hot Fixes and Updates

Posted on 2009-05-04
3
361 Views
Last Modified: 2012-05-06
I have a Citrix Access Essentials 2.0 server that has been up and running for about 6 months.  I have found it next to impossible to get support on Citrix.  I am wondering how to find out when updates or hot fixes need to be applied to the server.  
0
Comment
Question by:ctssolutions
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 19

Accepted Solution

by:
BLipman earned 50 total points
ID: 24299302
www.citrix.com->Downloads Link->Choose "XenApp Fundamentals (the new name for Access Essentials)" in the product dropdown, click the version 2.0 link below under Hotfixes.  

I will caution you though, do not load these fixes lightly.  Make sure you have an excellent backup of your server and datastore.  Be prepared to remove a fix if it causes your system to act worse.  Normally these things improve your server but sometimes people load a major Rollup Fix to fix one issue and it will create others.  

I caution my clients to patch production systems in a test environment first or, if they must, only load the fixes they are pretty certain apply to issues they are experiencing.  If it isn't broken...
0
 
LVL 19

Expert Comment

by:BLipman
ID: 24299316
Oh, and the rollups are inclusive so you can go right from "out of the box" (RTM) to the newest rollup pack w/o bothering with the fixes in between.  
0
 

Author Closing Comment

by:ctssolutions
ID: 31577753
Thanks.  I am finding it very difficult to get troubleshooting information on Citrix.  I have looked on that site before for patches, but I found it hard to figure out if I needed a patch or hotfix or not.  I agree not to fix something that isn't broken.  
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Citrix XenApp, Internet Explorer 11 set to Enterprise Mode and using central hosted sites.xml file.
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

740 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question