PCL XL Error printing from Word 2007
Posted on 2009-05-04
I have a Toshiba e-Studio280 printer. It worked fine until last week. I now have a problem when printing from Word 2007. I have an error message "PCL XL error Subsystem: xlgs Error: PS Engine Failure Operator: SetFont Position:20." The position will vary. This is only on documents created new in Word 2007. Older documents print fine. I performed a Copy/Paste into Word 2003 and had the same problem. I did a Copy/Paste Text only and it printed fine. I can print existing documents from Word 2007 with no problem. The Test page prints fine. I have not tried to print from Outlook or Excel. This is a network printer on our print server and is described as TOSHIBA eSTUDIO280Series PCL6, so that means Toshiba is using the PCL6 driver. There must be some type of code in the Word document that Word 2007 is entering. Does anyone have an idea how to remove this so we can use our printer?