Solved

Trouble installing Office 2007 sp2 into vista 64

Posted on 2009-05-04
8
581 Views
Last Modified: 2012-05-06
I keep getting an error 57a when trying to install. I don't think my service log is functioning correctly as I can't get it to open under Admin Tools. I'm running Office 2007 sp1
0
Comment
Question by:jodyfaison
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
  • +1
8 Comments
 
LVL 95

Assisted Solution

by:John Hurst
John Hurst earned 225 total points
ID: 24300662
A quick look suggests a registry fix (SP1 in the article I found but same error). Have a look at this post:  http://forums.techarena.in/ms-office-support/743325.htm
and see if it may assist. Another thing to try is to download the Service Pack (large) and apply it locally to your installation. I installed Office 2007 SP2 that way and it worked fine. The service pack is available at downloads.microsoft.com and is named office2007sp2-kb953195-fullfile-en-us
... Thinkpads_User
0
 
LVL 59

Accepted Solution

by:
LeeTutor earned 275 total points
ID: 24300697
Some research of error 57A concerning Office 2007 leads me to the conclusion that your registry permissions have been corrupted.  For example, see this page, which has some suggestions that might be of help:

http://forums.techarena.in/office-update-service/926129.htm

The fact that you also cannot access the Service log corroborates to me that you have corrupt files on your hard drive.  I would suggest you try as a first measure running CHKDSK on your hard drive.
0
 

Author Comment

by:jodyfaison
ID: 24300871
Thank you Gentlemen, I've got a little reading then, of the suggested links then I'll run chkdsk.

I did initially try and install locally. ( Then about 6 times via auto upgrade or whatever windows calls it.) The download is still on my hard drive. So I'll give that a shot and be back to you soon.
0
Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

 
LVL 59

Expert Comment

by:LeeTutor
ID: 24317294
jodyfaison, any feedback?
0
 

Author Comment

by:jodyfaison
ID: 24317965
Yes so sorry, I should have posted this earlier. But no luck. I tried most all the suggestions/solutions in the forum threads (reg tweaks etc..)

In the mean time, I tried installing Win7 RC and got an install failed error requesting to uninstall Super Spyware*, which wasn't even installed anymore, I didn't think, but in remnants I guess. I reloaded it then uninstalled with clean uninstall tool, hoping the win 7 error might be related to the Office problem.
I did the scan disk. hmmm, been frustrated.

Guidance with error messages would be helpful - like which are best to check and how to find them. As I may have a corrupt system log, and am not getting any system report.

Thanks!
0
 

Author Closing Comment

by:jodyfaison
ID: 31577835
Got it installed fine on my desktop. Sure wish I could figure this one out.... Thank you guys for trying.
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 24367060
I am glad that you got going at least.  .... Thinkpad_User
0
 

Expert Comment

by:Conbrio
ID: 24503827
I have already tried that before with no luck
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Access developers frequently have requirements to interact with Excel (import from or output to) in their applications.  You might be able to accomplish this with the TransferSpreadsheet and OutputTo methods, but in this series of articles I will di…
This article helps those who get the 0xc004d307 error when trying to rearm (reset the license) Office 2013 in a Virtual Desktop Infrastructure (VDI) and/or those trying to prep the master image for Microsoft Key Management (KMS) activation. (i.e.- C…
The viewer will learn how to  create a slide that will launch other presentations in Microsoft PowerPoint. In the finished slide, each item launches a new PowerPoint presentation and when each is finished it automatically comes back to this slide: …
Learn how to make your own table of contents in Microsoft Word using paragraph styles and the automatic table of contents tool. We'll be using the paragraph styles in Word’s Home toolbar to help you create a table of contents. Type out your initial …

690 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question