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Mac OSX and Netgear DG834G

Posted on 2009-05-04
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Last Modified: 2013-11-09
I just bough a DG834G router / DSL modem. It's working great, but for some reason I can't get my Mac to work. It "sees" the network and I'm pretty confident I'm using the correct password, but I continually get an error that says it's having trouble connecting.

I've tried everything I can think of and am now attempting to appeal to minds greater than my own. Any help in walking me through this would be much appreciated.

Thanks!
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Question by:brucegust
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5 Comments
 
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Expert Comment

by:Pete_Zed
ID: 24300895
Are you having problems connecting to the admin/setup pages of the router or just general network/internet browsing?

If you cannot get into the admin setup, it will be your browser causing the grief as in my experience, the admin pages are built for IE and not Safari.
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Author Comment

by:brucegust
ID: 24301081
Network / Internet browsing. I had an earlier situation set up with just a basic wireless and it worked perfectly right out of the box.

Just so I'm making sure I paint my scenario correctly: I've got my router set up to my PC downstairs. The ethernet cable is plugged directly into it. My Mac is the one I'm trying to hook up using a wireless dynamic, but every time I try, I get the error despite a correct password etc.
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Accepted Solution

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Pete_Zed earned 500 total points
ID: 24301086
Can you ping the router from your Mac? Have you tried connecting the Mac up with an ethernet cable first to check wireless settings - they may be disabled by default.
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Author Comment

by:brucegust
ID: 24303244
I have been able to get on the internet with an ethernet so that's good good to go. I don't know how to ping the router. How would I do that?
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Author Comment

by:brucegust
ID: 24307361
Hey, Pete!

I was able to get it working by calling Netgear. They had me change the channel on my settings and then introduce a "$" before my password on my Mac. Everything's working great, now!

Thanks!
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