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Microsoft Word 2003 Slow to Open File from Folder

Posted on 2009-05-04
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Last Modified: 2012-05-06
When clicking on a Word document in a folder, Word 2003 takes a long time to open the file.  The same file opens immediately when accessed from File, Open within Word.

Have deleted NORMAL.DOT and run MSO 2003 Detect and Repair.

All temporary files have been deleted.
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Question by:pogivoco
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Expert Comment

by:jaydee-cdgp
ID: 24301404
Any antivirus that forces a scan when opening Office Documents?
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Author Comment

by:pogivoco
ID: 24301662
jaydee

The computer is running Webroot AntiVirus and has the same problem with Webroot turned off.
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Expert Comment

by:jaydee-cdgp
ID: 24301690
If the document is on a network drive, let's hope it's not your network.

Hopefully one of these will solve your problem: http://support.microsoft.com/default.aspx?scid=kb;en-us;280821
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LVL 7

Expert Comment

by:tankergoblin
ID: 24301996
Unistall you software and reinstall it.
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dopyiii earned 500 total points
ID: 24329390
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Author Closing Comment

by:pogivoco
ID: 31577869
dopyiii
The problem was resolved by resetting the default file association settings.

Thanks!
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Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

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