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Transferring ACT database from Server 2003 32-bit to Server 2008 64-bit

Posted on 2009-05-05
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Last Modified: 2012-05-06
I am trying to do a Restore As of an exisiting ACT database backup from a 32-bit version of Server 2003 onto a 64-bit version of Server 2008.
I've followed ACT's Installation instructions on the new server.  This is version 11.0 of ACT 2009 Premium.  SQL is SQL 2005 on both servers.  On the Server 2008 that is 64-bit, SQL is installed in 32-bit mode
Both servers are domain controllers of the same domain in active directory, we are actually decommisioning the Server 2003 server.
I have attached the error that I receive....

ACTError.jpg
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Question by:jy3sonet
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Expert Comment

by:Mike Lazarus
ID: 24302763
Do you still have the original server running?

If so, can you try a "Restore - As" on the original server?

You might also make sure both systems are running 11.1
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Author Comment

by:jy3sonet
ID: 24302781
Yes, the original server is running.  We have both servers running simulatnously, as were trying to test ACT on a TEST Server running in a 64-bit OS.

It is running fine on the original server, I don't want to disturb that at all

We haven't put SP1 on either of the ACT installations yet.  Should that be done first?, I didn't see anything significant in the release notes that would affect this.
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Expert Comment

by:Mike Lazarus
ID: 24302815
Restore_As won't effect the current install - it allows you to select a new name.

You should also try running maintenance first, then re-creating the Backup on the 2003 machine.

Yes, I would upgrade both to 11.1 - or at least the new one.

How big is the ZIP file?
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Author Comment

by:jy3sonet
ID: 24302832
I'm performing the maintenance tasks on it now.  Our backup file is 18.6 GB though.
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Author Comment

by:jy3sonet
ID: 24302838
That includes all of the attachments
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Author Comment

by:jy3sonet
ID: 24302861
I did find an error, and it was repaired.  So I'll be creating a new backup and attempting this again this evening.  Meanwhile try to find the available SP1 update files needed.
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Accepted Solution

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Mike Lazarus earned 500 total points
ID: 24302864
ZIP files do have problems when >4GB

If the Backup/Restore doesn't work after the maintenance is complete, try moving the database this way:
http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=23392
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Expert Comment

by:Mike Lazarus
ID: 24302910
The updates are available from http://www.act.com/support/updates/index.cfm
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Author Comment

by:jy3sonet
ID: 24380986
Sorry I hadn't replied or commented sooner, as had some issues arrise and had to put this on hold, as I will be working on this again hopefully this week.
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Expert Comment

by:Mike Lazarus
ID: 24383630
Let me know how you go
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Author Closing Comment

by:jy3sonet
ID: 31577928
Moving the database via this way was the only option.  I may also have a pre-existing schema issues that the database conisitency check tool doesn't repair but will open under a new question.
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