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Internet stopped working

Posted on 2009-05-05
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Last Modified: 2013-12-09
Hi.. i am having DIRECT internet connection on my Symantec Endpoint Server. Internet stopped working suddendly and not live update is not getting updates from internet and all clietns and servers are not updated. i checked ping gateway, any website and ping is coming. Also checked NSLOOKUP and also working. What could be the reason? It is really urgent for me.
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Question by:Komal_Upadhyay
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Accepted Solution

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Vishnu Kiran,ITIL,HDI SCM,CAPM earned 500 total points
ID: 24318214

Hi Komal,

Please let us know what version of Symantec Endpoint Server and path level as there is a networking related bug, and has been fixed by Symantec. You should upgrade to SEP 11 MR4 MP1 a

Look at the below Link:

http://www.experts-exchange.com/Software/Internet_Email/Anti-Virus/Symantec/Q_24276612.html

Regards
Vishnu.
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Author Comment

by:Komal_Upadhyay
ID: 25773607
it was ISA service issue and allowed internal network from ISA. Now working ok.
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Author Comment

by:Komal_Upadhyay
ID: 26051089
there was mistake in ISA rule.
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Author Closing Comment

by:Komal_Upadhyay
ID: 31577974
It was ISA rule problem and we modified rule and started working.
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