?
Solved

Hide account from GAL while maintaining all functionality

Posted on 2009-05-05
3
Medium Priority
?
616 Views
Last Modified: 2012-05-06
Hello all,

We use a backup program (ArcServe) with the Exchange brick level agent. The self made service account (svcbackup) in AD runs the agent. When we exlcude the account from the GAL in AD "Hide from address list' then the backup will fail. The account needs to be registered in that GAL to read the other contacts (and backup the corresponding mailboxes).

Our Question is: is there any way/method so we can hide the 'service' account: svcbackup from the GAL while maintaining all functionality. We don't want regular users to see the svcbackup account appearing in the GAL.

We really searched for hours :(

Thanks for your time.
0
Comment
Question by:exraadendaad
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 10

Accepted Solution

by:
itprotocall earned 1000 total points
ID: 24303785
unfortunately, the answer is no.

the brick level backup uses MAPI protocol to create profiles for the service account and each user.... and back up the individual folders in the mailbox(es)

to create the profile it needs to query the GAL and resolve the name (just like you would when creating an Outlook profile)

hence there is no way you can achieve successful backups while hiding the service account from address list.
0
 
LVL 24

Assisted Solution

by:Rajith Enchiparambil
Rajith Enchiparambil earned 1000 total points
ID: 24303828
No, the service account shouldn't be hidden.

http://www.symantec.com/connect/forums/exchange-0
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Ready to improve network connectivity? Watch this webinar to learn how SD-WANs and a one-click instant connect tool can boost provisions, deployment, and management of your cloud connection.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question