Solved

user's name only shows in the GAL if I run Outlook 2007 in cached mode

Posted on 2009-05-05
2
143 Views
Last Modified: 2012-05-06
user's name only shows in the GAL if I run Outlook 2007 in cached mode
0
Comment
Question by:cgaglini
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 47

Accepted Solution

by:
apache09 earned 250 total points
ID: 24331208
Its likely this user is not longer a User in Active Directory anymore or on the Exhcange Server.
If cached mode is not used I would just leave it off.
Go by the GAL when not in cached mode as it would be the most current.

If you need to use Outlook in Cached Mode search all hidden Files and Folders on your PC for *.ost
delete them or rename them to *.old

Open Outlook again in Cached Mode and a New .ost will be created for you with correct details.

0
 

Author Closing Comment

by:cgaglini
ID: 31577979
Thank you...worked perfectly!  I am not using cached mode anymore!
0

Featured Post

Salesforce Has Never Been Easier

Improve and reinforce salesforce training & adoption using WalkMe's digital adoption platform. Start saving on costly employee training by creating fast intuitive Walk-Thrus for Salesforce. Claim your Free Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
Read this checklist to learn more about the 15 things you should never include in an email signature.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

724 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question