Windows SBS 2003 Server Locked out with Symantec
Posted on 2009-05-05
So I have a major problem, anyway some backround first,
I took over as Systems and Network Administrator in a small company last week, the last administrator left 7 months ago and they have only found the money to replace him now, with me. i was a junior administrator in my last job and I always had someone to call on if I got stuck. There was supposed to be a senior guy here to oversee but he is gone since last week. So you can probably see how this is developing.
One of the guys in the office is a programmer and has been sort of looking after the network as well as doing his own job. anyway last week the day before I started he saw that the servers were due a restart and that symantec had to be updated.
So he did the following.
1. The network administrator password was changed about a month ago
2. Symantec updates were downloaded
3. Restart the Domain Controller
4. On restart unable to log into DC
5. Try to access it remotely but RPC service is not working
6. No Backup Network Admin account
7. No backup DC
So my problem is that i'm locked out of my DC which is also the file server
I dont have the local admin password because no one knows it.
I have the new and the old administrator password but neither of them work,
So far i've tried to run ntdsutil but this is what I get,
Because the local system doesn't support application password validation, ntdsut
il couldn't verify the password with the domain policy. But ntdsutil will contin
ue to set the password on DS Restore Mode Administrator account.
Setting password failed.
WIN32 Error Code: 0x6ba
Error Message: The RPC server is unavailable.
I've installed Windows 2003 Server Administration tools pack and I can open Active Directory Management but I cant actually do anything with it. I can see it and thats all.
If anyone could help with this problem I would be eternally grateful.