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  • Status: Solved
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autoarchive PST file not created

Hallo,

The user has selected yes in the auto archive prompt but the PST file was never created,
I have done a search *.pst but nothing was found looked in the default folder but no PST file. The mails are missing as well in her email account
Any reason why this happened and how to get this back?

OS Windows 2000 SP4
Outlook 2000 as email program
Default setting
0
TIO-Solutions
Asked:
TIO-Solutions
1 Solution
 
apache09Commented:
When searching for *.pst check that you are searching Hidden Files and Folders on Entire C drive or all local drives.

Might also try searching for *.ost

If you go to Tools>Options>Other>AutoArchive
Where does it show the file is being created?

If you then Go to you Nav Pane in Outlook
Rigth Click on the Inbox
GO to Properties>AutoArchive

Is it set to Auto Archvie according to the Deafult Settings
Or is it setup to autoarchive into another custom location

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