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Unable to send attachments in e-mail outlook 2003, 2007


None of the users are able to attach files with an e-mail irrelevant to file type or size. It comes with error message "Operation failed". However able to receive e-mail attachments without any problem:

Windows 2000 server,
Outlook 2003, 2007.

We have recently moved the exchange database to different hard drive b'coz were running out of space on C: drive.  May be its got something to do with this problem.

Any suggestions,

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1 Solution
Veerappan SundaramSenior Technical ConsultantCommented:
Try outlook switches, cleanprofile and safe.
Cleanprofile will refresh outlook profile and safe will run outlook in safemode which will disable all add-ins. Check the status.
neilchearAuthor Commented:
As all the users are having same issue so I believe it's got something to with exchange settings instead of individual outlook issue.
I think creating a new profile is still a viable step. Are you running clients in cached mode? I was also not clear on what version of exchange you are running "Windows 2000 server,Exchange,
Outlook 2003, 2007."
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neilchearAuthor Commented:
How do I check whether the clients are running in cache mode?

We are using exchange 2000.

You mean create a new profile (Re-configure the outlook) for all users?
On OL2007 from the Tools menu, click Account Settings.
On the E-mail tab, click the Exchange Server account, and then click Change.
Under Microsoft Exchange server, you will see a Cached Exchange Mode check box.
Also try unchecking use word ad email editor if you have that configured.
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