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Fire box 750e deletes certain pdf
I have a firebox 750e that keeps deleting this particular pdf. I can get other pdfs so it is not a file type issue. Additionally the sender is known and trusted. Here is the message:
The WatchGuard Firebox which protects your network detected a message which may not be safe.
Cause : The message content may not be safe.
Content type : application
File name : Rimrock Resolutions.PDF
Virus status : No information.
Action : The Firebox deleted Rimrock Resolutions.PDF.
Your network administrator can not restore this attachment.
The WatchGuard Firebox which protects your network detected a message which may not be safe.
Cause : The message content may not be safe.
Content type : application
File name : Rimrock Resolutions.PDF
Virus status : No information.
Action : The Firebox deleted Rimrock Resolutions.PDF.
Your network administrator can not restore this attachment.
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ASKER
I have asked the user to send as a zip. That was my first solution but what I don't get is normally the message will say specifically what application or mime type was blocked and I would use that to make my exception, this time it did not... Wonder why?
Thanks for your suggestions -M
Thanks for your suggestions -M
ASKER