Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Outlook 2003 embedded image cropped

Posted on 2009-05-05
5
Medium Priority
?
1,172 Views
Last Modified: 2012-06-21
I have an Outlook 2003 user who, when receiving an HTML message with an embedded image, the image appears cropped (part of the right side and bottom are cut off from view).  If the user hits the forward button to forward the message, the entire embedded image becomes visable again.  What would be causing the undesired cropping?
0
Comment
Question by:AManoux
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 15

Expert Comment

by:abhaigh
ID: 24326403
is he viewing this in the preview pane? if so, have him either open the message properly, or view outlook in full-screen mode
0
 
LVL 1

Author Comment

by:AManoux
ID: 24377950
Sorry for the delayed reply.
He's viewing the message in full screen mode.  Also I just discovered the embedded image is actually an Excel spreadsheet that was inserted by the sender by doing the following:
1) Go to the Insert menu
2) Choose Object
3) Choose Microsoft Excel Spreadsheet
4) When spreadsheet appears in the body of the email select it
5) Right-click on the object and choose Worksheet Object from the menu and choose Edit
6) Paste the data into the spreadsheet object
7) Send the email
0
 
LVL 1

Accepted Solution

by:
AManoux earned 0 total points
ID: 24380648
More info...
The sender is using Office\Outlook 2003 SP3.  The recipient is using Office\Outlook 2003 SP3.  The only difference is the recipient is using Internet Explorer 8.   He has the same cropped image problem whether using the Outlook client or OWA.  It looks like perhaps it is an HTML rendering problem with IE8 and an embedded bitmap image in an HTML email message.  

Anyone run into this issue before?
0
 

Expert Comment

by:save9
ID: 24580852
Hi All

I am currently battling a simillar problem. I'm using Outlook 2003 and SP3 and when I view an embeded image the bottom and righthand side are cropped. just like AManoux described when I press forward it is retored.

I have opened the email in preview and in full screen but still no joy! So frustrating.
0
 
LVL 1

Author Comment

by:AManoux
ID: 24583134
Hey save9,
What internet browser and version are you running on the computer?
0

Featured Post

Learn Veeam advantages over legacy backup

Every day, more and more legacy backup customers switch to Veeam. Technologies designed for the client-server era cannot restore any IT service running in the hybrid cloud within seconds. Learn top Veeam advantages over legacy backup and get Veeam for the price of your renewal

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
On September 18, Experts Exchange launched the first installment of the Help Bell, a new feature for Premium Members, Team Accounts, and Qualified Experts. The Help Bell will serve as an additional tool to help teams increase question visibility.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question