Link to home
Start Free TrialLog in
Avatar of tmhooft
tmhooft

asked on

Backup exec 12.5 job starts days later

Hello,

I have several daily jobs scheduled to start from 9pm but not later than 02:00am the next day. There is one job per server (4 in total). What I noticed is that if the customer forgets to change the tape one day the whole schedule is messed up. The first job queued for wednesday evening will not start due to the lack of tape, but instead of failing it will start the next day with the new tape. All other wednesday jobs then fail while out of start time. The first thursday job will ofcourse only start on friday with all other jobs failing. Very dangerous, as I noticed this days later.
Anyone any sugestions on this?
Thanks! Thomas.
Avatar of L3370
L3370
Flag of United States of America image

Ouch... seems to me that the technology isn't the barrier, but the customer :P

I guess you could push the no-later than start time farther but you can only go so far before you interrupt another job, so keeping it as is would be best.

Backup exec also has settings to send email alerts when they error out.  Tape alerts would trigger an email.  To do this, Click on the Tools menu in BE, then select Alert Categories...  Here you will see a list of different types of alerts. There is a Tape Alert Error you can select. To the right of that you should see an option to "Send notifications to selected recipients"  Have this set to send an email notification to the customer... instant reminder!

Other than that, I'd suggest biting the bullet and starting the backup process fresh, so the whole backup process will be back in working order within a week or so. Just hope nothing drastic happens in the mean time. Then, stress the major importance of them changing the tapes to the customer.  

ASKER CERTIFIED SOLUTION
Avatar of paul__v
paul__v

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial