[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

Backup exec 12.5 job starts days later

Posted on 2009-05-05
2
Medium Priority
?
599 Views
Last Modified: 2013-12-01
Hello,

I have several daily jobs scheduled to start from 9pm but not later than 02:00am the next day. There is one job per server (4 in total). What I noticed is that if the customer forgets to change the tape one day the whole schedule is messed up. The first job queued for wednesday evening will not start due to the lack of tape, but instead of failing it will start the next day with the new tape. All other wednesday jobs then fail while out of start time. The first thursday job will ofcourse only start on friday with all other jobs failing. Very dangerous, as I noticed this days later.
Anyone any sugestions on this?
Thanks! Thomas.
0
Comment
Question by:tmhooft
2 Comments
 
LVL 9

Expert Comment

by:L3370
ID: 24308023
Ouch... seems to me that the technology isn't the barrier, but the customer :P

I guess you could push the no-later than start time farther but you can only go so far before you interrupt another job, so keeping it as is would be best.

Backup exec also has settings to send email alerts when they error out.  Tape alerts would trigger an email.  To do this, Click on the Tools menu in BE, then select Alert Categories...  Here you will see a list of different types of alerts. There is a Tape Alert Error you can select. To the right of that you should see an option to "Send notifications to selected recipients"  Have this set to send an email notification to the customer... instant reminder!

Other than that, I'd suggest biting the bullet and starting the backup process fresh, so the whole backup process will be back in working order within a week or so. Just hope nothing drastic happens in the mean time. Then, stress the major importance of them changing the tapes to the customer.  

0
 
LVL 2

Accepted Solution

by:
paul__v earned 2000 total points
ID: 25139227
You can use the AutoRespond feature to respond cancel to the insert media prompt, rather than allowing the job to wait until media is inserted a day later and still run.

This will ensure that if someone forgets to put the tape in, it will only affect that nights backups, not the following day also.

Click "tools"  "wizards" "auto response wizards"  and set the auto response for media insert alert category to clear after 1-2 hours with respond with cancel set.

This will give the customer 1-2 hours extra time to insert the tape after the scheduled time the job is set to start, and if they haven't, the job will be canceled.
0

Featured Post

Never miss a deadline with monday.com

The revolutionary project management tool is here!   Plan visually with a single glance and make sure your projects get done.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Windows Server 2003 introduced persistent Volume Shadow Copies and made 2003 a must-do upgrade.  Since then, it's been a must-implement feature for all servers doing any kind of file sharing.
Microsoft Jet database engine errors can crop up out of nowhere to disrupt the working of the Exchange server. Decoding why a particular error occurs goes a long way in determining the right solution for it.
This tutorial will walk an individual through the process of configuring basic necessities in order to use the 2010 version of Data Protection Manager. These include storage, agents, and protection jobs. Launch Data Protection Manager from the deskt…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
Suggested Courses

590 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question