Solved

Problems with Internet explorer 7

Posted on 2009-05-05
12
200 Views
Last Modified: 2013-12-08
I am tring to fix Internet explorer 7 on a friends computer.  The problem is that Internet Explorer does not open.  I can see the process in the task manager after I click on it but it quickly disappears.  the event viewer and the computer does not give me an error message.  I have tried uninstallling Internet Explorer then reinstalling it but it still is not working.  The next thing I tried to do was open Internet Explorer without add-ons but it still is not working.  My firend has told me that Internet Explorer opens the first time but not after that.  I wanted to use system restore but he did not have that turned on.  Any help you can give me would be greatly appreciated.  
0
Comment
Question by:dillonconsulting
  • 7
  • 4
12 Comments
 
LVL 14

Expert Comment

by:BigBadWolf_000
ID: 24308106
Try the steps listed here for IE7...
http://support.microsoft.com/kb/926449
 
0
 

Author Comment

by:dillonconsulting
ID: 24317762
Tried all the steps in the knowledge base article but still no luck.  
0
 
LVL 14

Expert Comment

by:BigBadWolf_000
ID: 24319823
Try installing IE 8
0
 

Author Comment

by:dillonconsulting
ID: 24320185
I can't use IE 8 on our network yet there is a conflict with it and some of custom applications
0
 
LVL 14

Expert Comment

by:BigBadWolf_000
ID: 24320287
Ok...install IE 8...see if it works (launches) ...then uninstall IE8 and reinstall IE7
0
 
LVL 14

Expert Comment

by:BigBadWolf_000
ID: 24320342
What is your OS XP or Vista?
0
What Security Threats Are You Missing?

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

 
LVL 14

Expert Comment

by:BigBadWolf_000
ID: 24320348
Is your system fully patched with latest SPs and other patches
0
 
LVL 14

Expert Comment

by:BigBadWolf_000
ID: 24320363
Check your firewall settings too
0
 
LVL 14

Expert Comment

by:BigBadWolf_000
ID: 24320379
Check this in your connection settings too...
--> Tools
--> Internet Options
-->Connections
-->Click on LAN SETTINGS
- ->Uncheck where it says use a proxy server for a LAN.....
--> Then check where it says automatically detect settings.
--> Click Okay
--> Restart your IE
0
 

Author Comment

by:dillonconsulting
ID: 24357264
the OS is XP and the latest patches were installed with no luck
This computer is attached to our domain and there are no firewall settings to adjust
There is no proxy server setting
I tried IE 8 but that does not launch either
I also
Created restore point
uninstalled IE7
deleted all keys in reg with ie 7 on them
reinstalled Ie7 but problem persits






0
 
LVL 3

Accepted Solution

by:
cclassen earned 500 total points
ID: 24357328
with an XP CD that is slip-streamed to the latest service pack in the cd rom drive, run this from a command prompt.
sfc /scannow.

that will reset all system files to the correct version for the service pack.  
you should be able to reinstall IE 7 after running, and that will hopefully fix the issue.

otherwise, try scanning for spyware,trojans, etc...
0
 

Author Closing Comment

by:dillonconsulting
ID: 31578169
Thank you cclassen it worked!!! sweeeeeeet!
0

Featured Post

Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

Join & Write a Comment

After uninstalling Opera browser (for example ver. 10.63), your attempts to open a web page by clicking on a URL link may fail with an error message.  The error is "This operation has been canceled due to restrictions in effect on this computer. Ple…
I recently found myself in a Corporate Situation where the client had requested blocking access to any and all websites except his own Domain? Easy? I am sure this would be your answer but their requirement was, this has to be done without using…
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…

759 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now