dillonconsulting
asked on
Problems with Internet explorer 7
I am tring to fix Internet explorer 7 on a friends computer. The problem is that Internet Explorer does not open. I can see the process in the task manager after I click on it but it quickly disappears. the event viewer and the computer does not give me an error message. I have tried uninstallling Internet Explorer then reinstalling it but it still is not working. The next thing I tried to do was open Internet Explorer without add-ons but it still is not working. My firend has told me that Internet Explorer opens the first time but not after that. I wanted to use system restore but he did not have that turned on. Any help you can give me would be greatly appreciated.
ASKER
Tried all the steps in the knowledge base article but still no luck.
Try installing IE 8
ASKER
I can't use IE 8 on our network yet there is a conflict with it and some of custom applications
Ok...install IE 8...see if it works (launches) ...then uninstall IE8 and reinstall IE7
What is your OS XP or Vista?
Is your system fully patched with latest SPs and other patches
Check your firewall settings too
Check this in your connection settings too...
--> Tools
--> Internet Options
-->Connections
-->Click on LAN SETTINGS
- ->Uncheck where it says use a proxy server for a LAN.....
--> Then check where it says automatically detect settings.
--> Click Okay
--> Restart your IE
--> Tools
--> Internet Options
-->Connections
-->Click on LAN SETTINGS
- ->Uncheck where it says use a proxy server for a LAN.....
--> Then check where it says automatically detect settings.
--> Click Okay
--> Restart your IE
ASKER
the OS is XP and the latest patches were installed with no luck
This computer is attached to our domain and there are no firewall settings to adjust
There is no proxy server setting
I tried IE 8 but that does not launch either
I also
Created restore point
uninstalled IE7
deleted all keys in reg with ie 7 on them
reinstalled Ie7 but problem persits
This computer is attached to our domain and there are no firewall settings to adjust
There is no proxy server setting
I tried IE 8 but that does not launch either
I also
Created restore point
uninstalled IE7
deleted all keys in reg with ie 7 on them
reinstalled Ie7 but problem persits
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ASKER
Thank you cclassen it worked!!! sweeeeeeet!
http://support.microsoft.c