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Tapecopy fails in Arcserve 11.5 SP4

Having an issue copying tapes via the commande line in Arcserve 11.5 SP4.
Specific error is Formatting tape header failed, rc[204]
Need help PLEASE -See Below
************************************************************
*-------------------CA Tape Copy Utility,------------------*
********************Copyright (c) 2007 CA*******************
*-------------------All rights reserved--------------------*
************************************************************

 05/05 13:14:10 COMMAND LINE: tapecopy  -s TAPLIB -d TAPLIB -tW-NG09 FUL-FRI- 3/
27/09 -cCOPYW-NG09FUL-FRI-3/27/09
 05/05 13:14:10 Tsi connection established as [TAPECOPY-12b8]
 05/05 13:14:10 Connecting to source tape name [W-NG09 FUL-FRI- 3/27/09] rid [59
6e] seq [1] s/n[ATN284S].
 05/05 13:14:56 Connecting to target tape [] rid [0] seq [0] s/n []
 05/05 13:15:27 Making the destination tape a non-mux tape.
 05/05 13:15:30 Formatting tape header failed, rc[204]
 05/05 13:15:37 Tape Copy failed

C:\Program Files\CA\BrightStor ARCserve Backup>tape
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II51OEE
Asked:
II51OEE
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1 Solution
 
itprotocallCommented:
use quotations for the source and destination tape names. Also ensure you have a blank tape in the target group which can be formatted with the give name.
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II51OEEAuthor Commented:
I did use Quotes.  What you see is from the Log file created.  Here is the actual command line.
tapecopy -s TAPLIB -d TAPLIB -t"W-NG09 FUL-FRI- 3/27/09" -c"COPYW-NG09FUL-FRI-3/27/09"

I removed this part at the end -c"COPYW-NG09FUL-FRI-3/27/09" and was able to get it to work that way.  
David
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itprotocallCommented:
ok, i think i see the problem now...

COPYW-NG09FUL-FRI-3/27/09 = 25 characters

tape name is limited to 23 characters in ARCserve.
hence the format of target tape was failing.
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II51OEEAuthor Commented:
Thanks for your help
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