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rogersgw

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WHS Backup not working

New HP Windows Home server -- WHS backup has never run for a Windows XP laptop backup.   Connector is working OK.

Log File below from Windows XP

Created at 5/5/2009 12:15:53 PM
***** Started at 5/5/2009 12:15:53 PM ***
***** Started at 5/5/2009 12:15:53 PM ***
[1]090505.121553.9062: Status: Start
[1]090505.121559.0625: Status: Connect to server HPSERVER, session 89117bfc-c21b-4223-b105-f3112cccf085, protocol 20
[1]090505.121559.8906: Status: Volume df3e4ad3-30f3-11de-924d-000000000000 = H:
[1]090505.121608.6250: Status: Acquire volume shadows
[1]090505.121609.3750: Status: Exception in CreateShadowVolume: COMException Exception from HRESULT: 0x8004230F
   at Microsoft.HomeServer.Backup.VSS.IVssBackupComponents.IsVolumeSupported(Guid ProviderId, String pwszVolumeName)
   at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)
[1]090505.121609.3906: Status: VSS snapshot attempt 1 failed
[1]090505.121710.7500: Status: Exception in CreateShadowVolume: COMException Exception from HRESULT: 0x8004230F
   at Microsoft.HomeServer.Backup.VSS.IVssBackupComponents.IsVolumeSupported(Guid ProviderId, String pwszVolumeName)
   at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)
[1]090505.121710.7500: Status: VSS snapshot attempt 2 failed
[1]090505.121912.0000: Status: Exception in CreateShadowVolume: COMException Exception from HRESULT: 0x8004230F
   at Microsoft.HomeServer.Backup.VSS.IVssBackupComponents.IsVolumeSupported(Guid ProviderId, String pwszVolumeName)
   at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)
[1]090505.121912.0000: Status: VSS snapshot attempt 3 failed
[1]090505.122213.1562: Status: Exception in CreateShadowVolume: COMException Exception from HRESULT: 0x8004230F
   at Microsoft.HomeServer.Backup.VSS.IVssBackupComponents.IsVolumeSupported(Guid ProviderId, String pwszVolumeName)
   at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)
[1]090505.122213.1562: Status: VSS snapshot attempt 4 failed
[1]090505.122614.3125: Status: Exception in CreateShadowVolume: COMException Exception from HRESULT: 0x8004230F
   at Microsoft.HomeServer.Backup.VSS.IVssBackupComponents.IsVolumeSupported(Guid ProviderId, String pwszVolumeName)
   at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)
[1]090505.122614.3125: Status: VSS snapshot attempt 5 failed
[1]090505.123243.7343: Status: Exception: ClientVssProblem
[1]090505.123243.7500: Status: Bytes sent=35, bytes received=24, 1 reconnects
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Rob Williams
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Are there any software firewalls installed on the laptop, other than the Windows firewall, such as Symantec or McAfee security suites? They can block some functions.
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rogersgw

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Yes, Symantec and Proventia and I disabled them both and I still get the same message.
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Rob Williams
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