Solved

WHS Backup not working

Posted on 2009-05-05
3
1,852 Views
Last Modified: 2013-11-11
New HP Windows Home server -- WHS backup has never run for a Windows XP laptop backup.   Connector is working OK.

Log File below from Windows XP

Created at 5/5/2009 12:15:53 PM
***** Started at 5/5/2009 12:15:53 PM ***
***** Started at 5/5/2009 12:15:53 PM ***
[1]090505.121553.9062: Status: Start
[1]090505.121559.0625: Status: Connect to server HPSERVER, session 89117bfc-c21b-4223-b105-f3112cccf085, protocol 20
[1]090505.121559.8906: Status: Volume df3e4ad3-30f3-11de-924d-000000000000 = H:
[1]090505.121608.6250: Status: Acquire volume shadows
[1]090505.121609.3750: Status: Exception in CreateShadowVolume: COMException Exception from HRESULT: 0x8004230F
   at Microsoft.HomeServer.Backup.VSS.IVssBackupComponents.IsVolumeSupported(Guid ProviderId, String pwszVolumeName)
   at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)
[1]090505.121609.3906: Status: VSS snapshot attempt 1 failed
[1]090505.121710.7500: Status: Exception in CreateShadowVolume: COMException Exception from HRESULT: 0x8004230F
   at Microsoft.HomeServer.Backup.VSS.IVssBackupComponents.IsVolumeSupported(Guid ProviderId, String pwszVolumeName)
   at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)
[1]090505.121710.7500: Status: VSS snapshot attempt 2 failed
[1]090505.121912.0000: Status: Exception in CreateShadowVolume: COMException Exception from HRESULT: 0x8004230F
   at Microsoft.HomeServer.Backup.VSS.IVssBackupComponents.IsVolumeSupported(Guid ProviderId, String pwszVolumeName)
   at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)
[1]090505.121912.0000: Status: VSS snapshot attempt 3 failed
[1]090505.122213.1562: Status: Exception in CreateShadowVolume: COMException Exception from HRESULT: 0x8004230F
   at Microsoft.HomeServer.Backup.VSS.IVssBackupComponents.IsVolumeSupported(Guid ProviderId, String pwszVolumeName)
   at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)
[1]090505.122213.1562: Status: VSS snapshot attempt 4 failed
[1]090505.122614.3125: Status: Exception in CreateShadowVolume: COMException Exception from HRESULT: 0x8004230F
   at Microsoft.HomeServer.Backup.VSS.IVssBackupComponents.IsVolumeSupported(Guid ProviderId, String pwszVolumeName)
   at Microsoft.HomeServer.Backup.VSS.ShadowVolumeSet.CreateShadowVolume(VolumeInfo[] volumes)
[1]090505.122614.3125: Status: VSS snapshot attempt 5 failed
[1]090505.123243.7343: Status: Exception: ClientVssProblem
[1]090505.123243.7500: Status: Bytes sent=35, bytes received=24, 1 reconnects
0
Comment
Question by:rogersgw
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 77

Expert Comment

by:Rob Williams
ID: 24309174
Are there any software firewalls installed on the laptop, other than the Windows firewall, such as Symantec or McAfee security suites? They can block some functions.
0
 

Author Comment

by:rogersgw
ID: 24316268
Yes, Symantec and Proventia and I disabled them both and I still get the same message.
0
 
LVL 77

Accepted Solution

by:
Rob Williams earned 500 total points
ID: 24327347
Symantec in some cases is known to not be completely disabled unless uninstalled. The following is a list of ports required for Windows home server. I wonder if one or more of the ports required for back up is causing a problem:
TCP      80, 443      Standard Web site
TCP      55000, 56000       internal (subnet only) Web site for Windows Home Server Web services
TCP      1138       Transport
TCP      8912      Backup and beacon
UDP      8912      Backup and beacon
TCP       2869      UPnP (Universal Plug and Play)
UDP       1900      UPnP
TCP       3389      Remote desktop
TCP      4125      Remote access (when enabled)
TCP      139, 445      File and print sharing
UDP      137, 138       File and print sharing
UDP       10284, 10283, 10282, 10281, 10280, 10243       Media connection

From: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01633694&lc=en&dlc=en&cc=us&product=3855978&lang=
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The question has been asked on multiple occasions as to how best to do printing in a remote desktop or terminal services environment.   It seems that this particular question has plagued several people and most especially as Terminal Services, as…
This is my 3rd article on SCCM in recent weeks, the 1st (http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Windows_Server_2008/A_4466-A-beginners-guide-to-installing-SCCM2007-on-Windows-2008-R2-Server.html) dealing with installat…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question