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SIMPLE Error below. Msg 207, Level 16, State 1, Procedure sprInsertIntoTickets, Line 136

Posted on 2009-05-05
2
Medium Priority
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Last Modified: 2012-05-06
ALTER PROCEDURE [dbo].[sprInsertIntoTickets]
(
@ticketNumber AS nvarchar(50) = null,
@ticketType AS nvarchar(50) = null,
@ticketStatus AS nvarchar(50) = null,
@ticketSeverity AS nvarchar(50) = null,
@shortDescription AS nvarchar(1000) = null,
@externalTicket AS nvarchar(1000) = null,
@reasonMenu AS nvarchar(50) = null,
@problemNote AS ntext = null,
@solutionNote AS ntext = null,
@actionNote AS ntext = null,
@followupNote AS ntext = null,
@companiesFlag AS bit = null,
@agentCreated AS nvarchar(50) = null,
@dateCreated AS datetime = null,
@dateLastModified AS datetime = null,
@agentClosed AS nvarchar(50) = null,
@dateClosed AS datetime = null,
@agentFollowup AS nvarchar(50) = null,
@followupBy AS datetime = null,
@deletedFlag AS bit = null,
@ticketTypeOld AS nvarchar(50) = null,
@assignedTo AS varchar(50) = null,
@requestType AS varchar(50) = null,
@serviceImpact AS varchar(50) = null,
@dateTimeAssigned AS datetime = null,
@priority AS varchar(50) = null,
@dateAssigned AS datetime = null,
@trackIt AS varchar(50) = null,
@contactMethod AS varchar(50) = null,
@locationSIMs AS varchar(50) = null,
@userID AS nvarchar(50) = null,
@ticketApplicationType AS nvarchar(50) = null,
@accountID AS int = null,
@ticketID INT OUTPUT,
@resultCode INT OUTPUT,
@resultMessage NVARCHAR(500) OUTPUT
)
AS
 
BEGIN
      BEGIN TRANSACTION
      BEGIN TRY
 
 
 
 
INSERT INTO
  [dbo].[tbl_tickets]
(
  [TicketNumber],
  [TicketType],
  [TicketStatus],
  [TicketSeverity],
  [ShortDescription],
  [ExternalTicket],
  [ReasonMenu],
  [ProblemNote],
  [SolutionNote],
  [ActionNote],
  [FollowupNote],
  [CompaniesFlag],
  [AgentCreated],
  [DateCreated],
  [DateLastModified],
  [AgentClosed],
  [DateClosed],
  [AgentFollowup],
  [FollowupBy],
  [DeletedFlag],
  [TicketTypeOld],
  [AssignedTo],
  [RequestType],
  [ServiceImpact],
  [DateTimeAssigned],
  [Priority],
  [DateAssigned],
  [TrackIt],
  [ContactMethod],
  [LocationSIMs],
  [UserID],
  [TicketApplicationType],
  [AccountID]
)
VALUES
(
  @ticketNumber,
  @ticketType,
  @ticketStatus,
  @ticketSeverity,
  @shortDescription,
  @externalTicket,
  @reasonMenu,
  @problemNote,
  @solutionNote,
  @actionNote,
  @followupNote,
  @companiesFlag,
  @agentCreated,
  @dateCreated,
  @dateLastModified,
  @agentClosed,
  @dateClosed,
  @agentFollowup,
  @followupBy,
  @deletedFlag,
  @ticketTypeOld,
  @assignedTo,
  @requestType,
  @serviceImpact,
  @dateTimeAssigned,
  @priority,
  @dateAssigned,
  @trackIt,
  @contactMethod,
  @locationSIMs,
  @userID,
  @ticketApplicationType,
  @accountID
)

SET @ticketID=SCOPE_IDENTITY()
UPDATE tbl_tickets SET TicketNumber=CAST((@ticketID + 10) AS VARCHAR)
WHERE TicketID = @ticketID
 
            SET @resultCode = 0
            SET @resultMessage = 'ticketID ' + CAST(@ticketID  AS NVARCHAR(200)) + ': ' + @ticketNumber  + ' was created.'
           
 
      END TRY
 
      BEGIN CATCH
 
            IF TRANCOUNT > 1 ROLLBACK
           
            SET @ticketID = 0
            SET @resultCode = 1
            SET @resultMessage = 'ticketID ' + CAST(@ticketID AS NVARCHAR(200)) + ': ' + @ticketNumber + ' created error.  ' + char(10) + char(13)
                        + ERROR_NUMBER() + '. '  + char(10) + char(13)
                        + ERROR_MESSAGE() + '. ' + char(10) + char(13)
                        + ERROR_LINE() + '. ' + char(10) + char(13)
                        + ERROR_PROCEDURE() + '. ' + char(10) + char(13)
                        + ERROR_STATE() + '. ' + char(10) + char(13)
 
      END CATCH

  COMMIT TRAN
END
0
Comment
Question by:mathieu_cupryk
2 Comments
 
LVL 75

Accepted Solution

by:
Aneesh Retnakaran earned 1500 total points
ID: 24309074
Hello mathieu_cupryk,

whats the error. I could find any error in the sp

Regards,

Aneesh
0
 

Author Comment

by:mathieu_cupryk
ID: 24309081
@@TRANCOUNT
0

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