Symantec Endpoint Protection 11.0.4.. uses cannot get pop3 email

I have a installation started, rolled out to one client (Vista/ Outlook 2007) she is using a POP3 internet email account, but as soon as the Internet mail protection is enabled it block all incoming e-mail.

I have gotten it turned off and it works, everything else is on (default).. clients get the full suite of intrusion protection, nad network threat + AV.

How can I get AV protection on the e-mail without completely blocking getting mail?
Who is Participating?
911bobConnect With a Mentor CTOAuthor Commented:
No exchange.. sorry for the late reply.. I missted your answer..

Most of the other machines are OK with it turned on.. but for some reason they also get turned off.. It is only one Vista.. and maybe it is behaving itself now.
I know this doesn't directly answer your question, but assuming you are using MS Exchange in your environment, you could configure it to use POP3 to retrieve the e-mail and send it to their domain e-mail account. Thereby removing the need for POP3 on their desktop. This would also allow them to see all their e-mail with OWA, even if their computer is off.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.