Solved

Windows xp will not take a ip address

Posted on 2009-05-05
4
292 Views
Last Modified: 2012-05-06
windows xp service pack3 will not pull the ip adress whter static or dhcp
 below is the message I get when I run ipconfig /all in a win xp sp3 pc.
 A post that I found said replace the tcpip.sys file in drivers dir.
  Windows IP Configuration
An internal error occurred: The request is not supported.
Please contact Microsoft Product Support Services for further help.



Additional information: Unable to query host name.
0
Comment
Question by:tuckcorp
4 Comments
 
LVL 16

Expert Comment

by:warturtle
ID: 24309262
Is this a new pc?? If not, have you upgraded quite recently??

Goto Start->Run->sfc /scannow  - Windows will check all OS files and replace teh missing or corrupted ones with fresh copies, might need the Windows XP CD though.
0
 
LVL 6

Accepted Solution

by:
akrdm earned 500 total points
ID: 24309314
You can try this link from microsoft on how to reset the TCP/IP.  

http://support.microsoft.com/kb/299357

And you can try this piece of software also to do a repair on the TCP/IP winsoc fix

http://www.snapfiles.com/get/winsockxpfix.html
0
 
LVL 7

Expert Comment

by:spamster
ID: 24309315
Do you have Norton's installed (or did you have it?)
This thread might be helpful
http://www.techwarelabs.com/community/showthread.php?t=3030
Recommends browsing to these registry keys

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DHCP
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NetBT

looking for the DependOnService value
and deleting any references to SYMTDI or NISDRV
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 24310237
tuckcorp--This may help
http://www.techunits.com/tag/tcpip.sys/9058/2093/signs_of_a_corrupt_tcpip.sys
You should find a copy of tcpip.sys  and tcpip6.sys in your folder C:\WINDOWS\system32\drivers
Or
http://windowsxp.mvps.org/winsock.htm
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Issue: Unstable cursor in Windows XP and Windows runs extremely slow in that any click will bring up the Hour glass (sometimes for several seconds before giving you what you want) . Troubleshooting Process and the FINAL FIX: This issue see…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question