Error with Backup Exec 10.1d -- Can't backup a server
Posted on 2009-05-05
ANY answers would be helpful, even if they are just ideas, since I'm really not sure what to do with this problem right now.
I have backup exec 10.1d setup to pull from many servers across our network and it's been steady since I got here about a year ago. Recently one server has stated failing. Meaning tha backup runs fine as usual for everything except for that one server (happens to be our AD server). It's strange because that one has almost nothing on it that could cause a problem. I recently updated it but that could just be coincidence.
The backup job for this server starts, runs through almost completely and then goes to the verifying stage. After reaching 99%, it always drops down and says it failed. Seeing as this is the only server I can't backup from (I can still pull from our other AD server, btw), I think it must be an error with VSS on that single server? Anyway, the error message is this:
AOFO: Initialization failure on: "Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
VSS Snapshot error. Microsoft Volume Shadow Copy Service (VSS) cannot communicate with the writers. Check that the Volume Shadow Copy Service is started, and check the Windows Event Viewer for errors related to this service.
I have followed every troubleshooting step that the software directs me to and even the related article on Microsoft's website. Re-registering the dlls associated with VSS and starting and stopping the servive repeatedly. I've also made sure BackupExec is up to the latest updates as is the server it's trying to backup. Does anyone have any ideas? Does the agent on the server need some sort of updates? But it has worked perfectly up to this time....
I would appreciate any help or experience anyone has with this.