Does anyone know how to manually remove the troj_agent.allo virus? I have tried everything and been all over the internet trying to find out. My niece got it on her laptop and I can't find a way to get rid of it. The internet keeps pointing me at all sorts of virus programs (none of which have gotten rid of it).. So if anyone knows the secret to removing this thing I would love to hear it.
Trend Micro: finds it quarantines it and then it is right back
Turned off system restore
Tried running trend micro in safe mode
The virus seems to block all contact with trend micro Windows update and most other virus software sites.
Ransomware - Defeated! Client opened the wrong email and was attacked by Ransomware. I was able to use file recovery utilities to find shadow copies of the encrypted files and make a complete recovery.
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