Link to home
Start Free TrialLog in
Avatar of unrinoceronte
unrinoceronteFlag for United States of America

asked on

USB flash Drive does not appear and gets HOT

Hi, I have a Kingston DataTraveler 1GB USB flash drive, and suddenly when i connect it to a PC, it does not appear on My Computer, nor in any of my other 4 computers...

In other few occasions, and with other usb flash drives drives i have got a message that the "dirve is not recognized", or something like that, but in this case, that message does not even appear... Is like nothing happens at all...

IMPORTANT Note: I connect it for about 1 minute, and it got incredibly HOT!! And this happens in all the computers that i connect it to....

Does anyone know what happened? can this be fixed? how? I am up to any suggestion.
Avatar of skywalker39
skywalker39
Flag of United States of America image

Hi unrinoceronte,

If you tried connecting your flash drive to other computers with no good result, it sounds like your flash drive is faulty, is it under warranty? I would get a replacement.
I hate to say this, but it sounds like your usb device has become a heater.  More specifically it probably has a short in either a chip or a transistor.    If it is getting extremely hot, it is probably gone.  Having checked it in multiple computers, you have probably came to the same conclusion.  Very little chance of data recovery, but if the data was vital, you may be able to find a data recovery expert that can attempt.  :(
Have you tried different USB ports to check??
Avatar of unrinoceronte

ASKER

I live in Costa Rica, so i dont know how can i do the Warranty stuff from here, besides is not an expensive thing.  The important thing is the data...

Is there a way i can open it and perhaps see if some cable or something is disconnected or loose? (i know there are no cables, but something like that... do you know what i mean....??)  

I dont think i can pay a Data Recovery expert, i have hear that is way too expensive...

(and yes, i have tried it in multiple ports, in multiple computers.)

Finally... WHAT CAN CAUSE these Short in the chip or the transistor?

SOLUTION
Avatar of warturtle
warturtle
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
@ Warturtle:   Yes i have tried other drives and they all work in my PC and in my other PCs... Is definetely only this Drive...

Wit that application that you mention RECUVA, or PHOTOTREC, will they work even if the Falsh drive does not appear as a drive on "MY PC" ??  what about the heating problem and using this software?  i am guessing that if i leave this key connected for more than 1 minute it vcan cause a serious problem even to my computer... Or am i wrong?
ASKER CERTIFIED SOLUTION
Avatar of nobus
nobus
Flag of Belgium image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
One common failure mode in USB drives is removing prior to it being safe to do so.  This will typically corrupt files, but not damage the drive physically.  Static electricity will cause failure of the hardware and can cause shorts in these devices.  This is fairly easy to overcome without any special wrist straps or anything.  Just touch the metal part of the computer or another well grounded object just prior to inserting the usb device.  

Water or moisture can also cause issues, carrying in pocket while sweating, or the obvious swimming will hurt them.   I see probably one drive a week that has failed.  This is from  a college campus so no telling what they have been exposed to.  
thanks for your comments.
So, i am going to bury it.. and buy another...

Thanks warturtkle for the recommende software, it will com e in handy for other usb flash drive that was dead for a long time, i just have to find it tough....

thanks everyone.
Glad to be of assistance :-)