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Windows 2003 and XP cannot access Windows 2008 share

Posted on 2009-05-05
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Last Modified: 2012-05-06
Hi I've got a very strange issue, I have one windows 2008 machine running MS CRM and Dynamic GP. we have some shared folders on the server. The Folders can be seen and accessed by using the \\computername from all the windows clients including Windows 2003, XP, Vista and 2008 everytime it's rebooted. However, after a few hours or few days, all the windows 2003 and XP machines cannot access either \\computername or \\IPaddress and get the error saying cannot find the network path. but all the Windows 2008 and Vista machines can still access to all the shares by either \\computername or \\IPaddress.

And everytime when this happened, we tried to restart the "Server" service but it could not be restart and just stopped on the status "stopping".

The only thing we can do is to reboot the server and then the share would be accessable for the XP and 2003 machines for a few days but it'll stop again anyway.

Has anyone seen this issue and got any solution?
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Question by:jsheppherd
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12 Comments
 
LVL 78

Expert Comment

by:arnold
ID: 24311659
See whether you have IPv6 on the server and uncheck it from the network connection to see if it helps.  Also check the event logs application/system on the server and workstation for errors MRSMBx.
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Author Comment

by:jsheppherd
ID: 24311828
Hi Arnold,

Thanks for replying. I've got the IPV6 on the other 2008 servers as well but they never give me the issue, anyway I'll turn IPv6 off and see how I go.

I searched the logs but there's nothing for errors MRSMBx....
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LVL 5

Expert Comment

by:vguzman
ID: 24315250
Which network card are you using ?  Does it has the latest drivers ?
Also check the "power management" settings in your network card...
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LVL 3

Expert Comment

by:nicolausj
ID: 24317940
Hi,

What kind of server is it?
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Author Comment

by:jsheppherd
ID: 24320840
Hi This is a Windows 2008 32 bit Enterprise. it has two Broadcon 1Gb nic and they are teamed as one, it has the latest drivers and in the power management the option of "allow computer to turn it off to save power" is not checked.

I don't really think it has anything to do with the network cards as all the xp, 2003, vista and 2008 machine can ping it and open the webpage(there's an IIS set up on the server), only problem is XP and 2003 machines cannot see the shares in a few days after rebooting
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LVL 5

Expert Comment

by:vguzman
ID: 24321816
Are all the computers (XP, 2003, 2008) in the same domain ?  IF not, do you have trust relationaships ?
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Author Comment

by:jsheppherd
ID: 24321956
Hi Vquzman,

yes all the machines are in the same domain
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LVL 5

Expert Comment

by:vguzman
ID: 24336051
Can you try a workaround and setup a login script to map the network drives ?  maybe that way it will keep them connected...
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Author Comment

by:jsheppherd
ID: 24350708
Hi Vquzman,

when it stopped serving the 2003 anf XP machines, mapping script stopped working as well.

I think I know the problem now, it was SMB 2.0 which is used in 2008 and Vista, but I cannot find any solution yet
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LVL 5

Expert Comment

by:vguzman
ID: 24369710
Can you try

net use \\remote\sharefolder password /u:domain\username /persistent:yes

see if it stays connected, if it does add this as a login script, it could be done via GPO or via Active Directory.

http://www.petri.co.il/setting-up-logon-script-through-gpo-windows-server-2008.htm

or

http://www.petri.co.il/setting-up-logon-script-through-active-directory-users-computers-windows-server-2008.htm
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Expert Comment

by:vguzman
ID: 24369764
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Accepted Solution

by:
jsheppherd earned 0 total points
ID: 24370597
Hi Vquzman,

I can map a network drive or connect to it on XP and 2003 machines only a few hours or days after rebooting, the connection will be lost anyway. It has nothing to do with GPO as GPO only force you to run the script and there's nothing different running script or use the CMD on a local machine as administrator.

As far as I know, this issue is due to the SMB 2.0 newly imported to Vista and 2008. SMB2.0 use SMB2.0 to talk to vista or 2008 machines and use SMB 1.0 to talk to XP, 2003 and linux. when the 2008/vista machine decied to deny the service for a type of the client, it stopped serving all the SMB1.0 client.
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