davelongman
asked on
Outlook displaying wierd text (code) in emails
We have approx 400 users using outlook 2003 with Excahnge 2003. A couple of users have started to get "wierd text" either displayed in recieved emails or apparently sent by them in the trail of a previous email. Looking at the text it appears to be either html or xml code but the first part of the html tag is changed to ?? or other characters and so I beleive outlook cannot interpret this and displays the code "as is". Google doesn't reveal much so posting here.
Sample error:(email addresses changed to x x x for posting)
From: Tom x x x [mailto:tom.x x x @x x x .com]
Sent: 05 May 2009 11:53
To: Brooks, Gavin (CCB)
Cc: John Sinnos; Burt, Richard
Subject: Re: Stephen Walker
P÷tml xmlns:v="urn:schemas-micro
I have spoken with above
What do you need from us?
Thanks
Tom
Sample error:(email addresses changed to x x x for posting)
From: Tom x x x [mailto:tom.x x x @x x x .com]
Sent: 05 May 2009 11:53
To: Brooks, Gavin (CCB)
Cc: John Sinnos; Burt, Richard
Subject: Re: Stephen Walker
P÷tml xmlns:v="urn:schemas-micro
I have spoken with above
What do you need from us?
Thanks
Tom
ASKER
Thanks twocandles.
The problem does not occur with all recieved emails.
All users are using outlook 2003 sp3.
It is only affecting 3 users currently and only on certain emails. Sometimes it is a recieved email. Sometimes it will be in the trail of a sent email. It appears to be random and no particular logic or pattern to it................
The problem does not occur with all recieved emails.
All users are using outlook 2003 sp3.
It is only affecting 3 users currently and only on certain emails. Sometimes it is a recieved email. Sometimes it will be in the trail of a sent email. It appears to be random and no particular logic or pattern to it................
But, can you check the headers of the messed emails? What I meant was that not my email client, but the sender's client was the one that added a particular header (in fact, it happened with incredimail client), and outlook couldn't read that header properly. Only reading with incredimail itself seemed to work fine.
Moreover, for the mail being messed up, it had to contain a special character in the subject (like an accent or so)
Moreover, for the mail being messed up, it had to contain a special character in the subject (like an accent or so)
ASKER
Headers look ok and subject line is not corrupted.
The header is exactly the same as the text that's visible in the mail - except it starts HTML etc. etc. and the visible code starts ??ml - almost as if the first two characters of earlier email are somehow corrupted and replaced with rogue characters.........
The header is exactly the same as the text that's visible in the mail - except it starts HTML etc. etc. and the visible code starts ??ml - almost as if the first two characters of earlier email are somehow corrupted and replaced with rogue characters.........
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
That problem happens with all received emails? Can you check if there's something in common with them?